Food & Beverage Operations Leader

Wawa, Inc; Hinesville (GA); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

ESOP

401(k) Plan with matching

Education Assistance Program

Store discounts

Paid Time Off

Paid parental leave

Job summary

Wawa, Inc is seeking a Food & Beverage Manager (FBM) to oversee all food and beverage operations, partnering with the General Manager and Assistant General Manager to deliver a fresh, efficient, and customer-focused experience daily.

You’ll own food programs, drive sales, train associates, manage scheduling, and ensure health and safety standards, with emphasis on teamwork and continuous improvement across our stores.

Qualifications

• High School Diploma or GED.
• Flexible availability including weekends and holidays.
• Strong leadership experience in food service or retail is a plus.
• Excellent communication, organization, and customer service skills.
• Ability to multitask and drive change in a fast-paced environment.
• Skilled in problem solving to drive results, boost sales, and streamline operations.

Responsibilities

• Take ownership of our food and beverage programs—fresh food, grab‑and‑go meals, beverages, catering, and more.
• Drive food service sales and hit performance goals focusing on quality and consistency.
• Monitor trends and work with peers to create action plans to optimize results.
• Become the in-store expert on food programs, promotions, and marketing initiatives.
• Own and deliver training for Customer Service Associates to build proficiency and motivate them to provide outstanding customer service.
• Support hiring, scheduling, training, and team development.
• Recognize great performance and help Associates grow.
• Maintain a clean, safe, and inviting food service area that meets all health and safety standards.
• Oversee inventory, ordering, and equipment upkeep to support smooth and efficient operations.

Skills

Leadership experience

Customer service

Communication skills

Multitasking

Problem solving

Food service knowledge

Education

High School Diploma or GED

Job description

Wawa, Inc is seeking a Food & Beverage Manager (FBM) to oversee all food and beverage operations, partnering with the General Manager and Assistant General Manager to deliver a fresh, efficient, and customer-focused experience daily.

You’ll own food programs, drive sales, train associates, manage scheduling, and ensure health and safety standards, with emphasis on teamwork and continuous improvement across our stores.