Food & Beverage Operations Leader

Wawa, Inc; Virginia (MN); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

ESOP

401(k) + matching

Tuition Reimbursement

Medical/Dental/Prescription Coverage

Flexible Spending Accounts

Job summary

Wawa, Inc. is seeking a Food & Beverage Manager to oversee all in-store food and beverage operations, ensuring freshness, efficiency, and a superior customer experience.

You will collaborate with the General Manager and Assistant GM to drive sales, manage promotions, and maintain high health and safety standards. You will own training for Customer Service Associates, support hiring and scheduling, and help develop the team.

Qualifications

• High School Diploma or GED required.
• Flexible availability to work weekends and holidays.
• Strong leadership and customer service skills.
• Ability to multitask and drive change in a fast-paced environment.

Responsibilities

• Take ownership of our food and beverage programs—fresh food, grab-and-go meals, beverages, catering, and more.
• Drive food service sales and hit performance goals with a focus on quality and consistency.
• Monitor trends and work with peers to create action plans to optimize results.
• Become the in-store expert on food programs, promotions, and marketing initiatives.
• Own and deliver training for Customer Service Associates to build proficiency and motivate them to provide outstanding customer service.
• Support hiring, scheduling, training, and team development.
• Recognize great performance and help Associates grow.
• Maintain a clean, safe, and inviting food service area that meets all health and safety standards.
• Oversee inventory, ordering, and equipment upkeep to support smooth and efficient operations.

Skills

Leadership

Communication

Organization

Customer service

Multitasking

Problem solving

Education

High School Diploma or GED

Job description

Wawa, Inc. is seeking a Food & Beverage Manager to oversee all in-store food and beverage operations, ensuring freshness, efficiency, and a superior customer experience.

You will collaborate with the General Manager and Assistant GM to drive sales, manage promotions, and maintain high health and safety standards. You will own training for Customer Service Associates, support hiring and scheduling, and help develop the team.