Food & Beverage Manager — Lead Fresh Programs & Guest Experience

Wawa Inc.; Fairfield (OH); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Mental health benefits

401(k) with match

Education assistance

Store discounts

Paid time off

Parental leave

ESOP

Job summary

Wawa Inc. is seeking a Food & Beverage Manager (FBM) to oversee all food and beverage operations, ensuring efficiency, consistency, and a customer-focused experience. You will work with the General Manager and Assistant GM to lead daily operations and drive performance.

You’ll own food programs, promotions, training for associates, and scheduling, while maintaining safety and high standards. Join a team committed to community and growth.

Qualifications

• Strong leadership experience, ideally in food service or retail environments.
• Excellent communication, organization, and customer service skills.
• Ability to multitask, make decisions, and drive change in a fast-paced environment.
• Skilled in problem solving to drive results, boost sales, and streamline operations.
• Flexible availability to work various shifts, including weekends and holidays.

Responsibilities

• Take ownership of our food and beverage programs—fresh food, grab-and-go meals, beverages, catering, and more.
• Drive food service sales and hit performance goals with a focus on quality and consistency.
• Monitor trends and create action plans to optimize results.
• Become the in-store expert on food programs, promotions, and marketing initiatives.
• Own and deliver training for Customer Service Associates to build proficiency and motivation.
• Support hiring, scheduling, training, and team development.
• Maintain a clean, safe, and inviting food service area that meets health standards.
• Oversee inventory, ordering, and equipment upkeep to support operations.

Skills

Leadership experience

Communication

Customer service

Multitasking

Decision making

Problem solving

Flexible scheduling

Education

High School Diploma or GED

Job description

Wawa Inc. is seeking a Food & Beverage Manager (FBM) to oversee all food and beverage operations, ensuring efficiency, consistency, and a customer-focused experience. You will work with the General Manager and Assistant GM to lead daily operations and drive performance.

You’ll own food programs, promotions, training for associates, and scheduling, while maintaining safety and high standards. Join a team committed to community and growth.