F&B Operations & Training Leader

Wawa Inc.; Liberty Township (OH); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Mental health benefits

ESOP

401(k) + matching

Education Assistance Program

Store discounts

Paid time off

Paid parental leave

Job summary

Wawa Inc. is seeking a Food & Beverage Manager to oversee all food and beverage operations, partnering with the General Manager and Assistant General Manager to ensure an exceptional customer experience daily.

You will own food programs, drive sales, monitor trends, train Customer Service Associates, and support hiring, scheduling, and team development, while maintaining health and safety standards and efficient operations.

Qualifications

• High School Diploma or GED equivalent.
• Flexible availability to work various shifts, including weekends, and holidays, to meet business needs.
• Strong leadership experience, ideally in food service or retail environments is a plus.
• Excellent communication, organization, and customer service skills.
• Ability to multitask, make decisions, and drive change in a fast-paced environment.
• Skilled in problem solving to drive results, boost sales, and streamline operations.

Responsibilities

• Take ownership of food and beverage programs—fresh food, grab-and-go meals, beverages, catering, and more.
• Drive food service sales and hit performance goals with focus on quality and consistency.
• Monitor trends and create action plans to optimize results.
• Be the in-store expert on food programs, promotions, and marketing initiatives.
• Own and deliver training for Customer Service Associates to build proficiency.
• Support hiring, scheduling, training, and team development.
• Recognize great performance and help Associates grow.
• Maintain a clean, safe, and inviting food service area meeting health standards.
• Oversee inventory, ordering, and equipment upkeep to support operations.

Skills

Leadership

Communication

Organization

Customer service

Multitasking

Problem solving

Education

High School Diploma or GED

Job description

Wawa Inc. is seeking a Food & Beverage Manager to oversee all food and beverage operations, partnering with the General Manager and Assistant General Manager to ensure an exceptional customer experience daily.

You will own food programs, drive sales, monitor trends, train Customer Service Associates, and support hiring, scheduling, and team development, while maintaining health and safety standards and efficient operations.