Food & Beverage Manager: Lead Service & Growth

Wawa, Inc.; Mill Hall (Clinton County); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Mental health benefits

ESOP

401(k) + matching

Store discounts

Paid time off

Paid parental leave

Job summary

Wawa, Inc. is seeking a Food & Beverage Manager (FBM) to oversee all in-store food and beverage operations, working with the General Manager to ensure a fresh, efficient, and customer-focused experience every day.

You will be the in-store expert on programs, promotions and marketing initiatives, and lead training for Customer Service Associates while supporting hiring, scheduling and team development in a fast-paced environment.

Qualifications

• High School Diploma or GED equivalent.
• Flexible availability to work various shifts, including weekends and holidays.
• Strong leadership experience, ideally in food service or retail.
• Excellent communication, organization, and customer service skills.
• Ability to multitask, make decisions, and drive change in a fast-paced environment.
• Skilled in problem solving to drive results, boost sales, and streamline operations.

Responsibilities

• Take ownership of our food and beverage programs—fresh food, grab-and-go meals, beverages, catering, and more.
• Drive food service sales and hit performance goals with a focus on quality and consistency. Monitor trends and work with peers to create action plans to optimize results.
• Become the in-store expert on food programs, promotions, and marketing initiatives.
• Own and deliver training for Customer Service Associates to build proficiency and motivate them to provide outstanding customer service.
• Support hiring, scheduling, training, and team development. Recognize great performance and help Associates grow.
• Maintain a clean, safe, and inviting food service area that meets all health and safety standards.
• Oversee inventory, ordering, and equipment upkeep to support smooth and efficient operations.

Skills

Leadership

Communication

Organization

Customer service

Multitasking

Problem solving

Education

High School Diploma or GED

Job description

Wawa, Inc. is seeking a Food & Beverage Manager (FBM) to oversee all in-store food and beverage operations, working with the General Manager to ensure a fresh, efficient, and customer-focused experience every day.

You will be the in-store expert on programs, promotions and marketing initiatives, and lead training for Customer Service Associates while supporting hiring, scheduling and team development in a fast-paced environment.