Food & Beverage Lead: Elevate Guest Experience & Service

UDF; Wilder (KY); On-site; USD 17,000 - 23,000; Full time

Job summary

United Dairy Farmers is seeking a Food & Beverage Lead to manage safe, clean, and stocked foodservice areas in our Wilder, KY store. You will oversee foodservice programs, equipment, and SOPs while guiding associates to grow foodservice sales and delivering the Hi Five Guest Experience.

The role emphasizes compliance with food safety standards, training, and maintaining accurate product dating and temperatures. Strong customer service and teamwork are essential.

Qualifications

• Ability to speak, hear and understand spoken English well enough to communicate effectively with customers.
• Ability to become Food Safety certified subject to UDF, state food safety regulations.
• Ability to see well enough to operate store equipment, including POS terminal and gas console.
• Ability to lift and move items and tolerate cold temperatures as part of the role.

Responsibilities

• Turn on Roller Grill, stock per Production Guide, ensure all products correctly dated and food safe.
• Prepares fresh condiments for use utilizing correct foodservice dating procedures.
• Turn on HTG Oven & HTG Warmer, prepare sandwiches per Production Guide & SOPs, and place on warmer ensuring correct expiration times on all products.
• Maintains temperature logs for all foodservice areas, including Dipside.
• Maintains product availability for prepared food areas Monday-Friday, 5AM-12PM (HTG Warmer, Roller Grill, deli case).
• Is able to prepare Dipside area in the morning to have ice cream stocked and in proper conditions for guest consumption.
• Ensures ordering of Foodservice Supplies is completed to eliminate Out of Stocks for foodservice products, condiments, supplies and other components.
• Completes wash, rinse and sanitizing activities for all foodservice smallwares to ensure food safety.
• Maintains cleanliness of sales area where foodservice products are located: Roller Grill & condiment area; HTG Warmer area, Bakery Case area, Dipside area, Fountain area and Hot Beverage area.
• Maintains organization & cleanliness of all foodservice areas of the store following cleaning SOPs as necessary: HTG oven; cooler/refrigerated foods area; Hardening Room; reach-in coolers and freezers; Dipside counters, equipment & cow; Fountain BIBs; undercounter storage beneath coffee, fountain & roller grill equipment; back room storage of cups, lids, straws and other foodservice supplies.
• Keeps up to date with all program changes and SOPs.
• Works with management to ensure all associates are trained and able to execute all foodservice programs while on shift.

Skills

Food safety

Customer service

POS operations

Alcohol & tobacco handling

Inventory management

Food preparation

English communication

Job description

United Dairy Farmers is seeking a Food & Beverage Lead to manage safe, clean, and stocked foodservice areas in our Wilder, KY store. You will oversee foodservice programs, equipment, and SOPs while guiding associates to grow foodservice sales and delivering the Hi Five Guest Experience.

The role emphasizes compliance with food safety standards, training, and maintaining accurate product dating and temperatures. Strong customer service and teamwork are essential.