Guest Experience Food & Beverage Lead

UDF; Independence (KY); On-site; USD 18,000 - 23,000; Full time

Job summary

United Dairy Farmers (UDF) in Kentucky is seeking a Food Lead to oversee the foodservice area of the store, ensuring safe, clean, and stocked operations, knowledge of programs, equipment and SOPs, and guidance to teammates on foodservice procedures.

This role emphasizes outstanding guest service through the Hi Five experience, adherence to policies and laws, and the ability to stock, date, and serve food responsibly while maintaining shop safety and accuracy.

Qualifications

• Ability to communicate effectively with customers in English.
• Ability to become Food Safety certified per state regulations.
• Ability to operate store equipment and POS terminal.
• Ability to prepare DipSide items using dip cabinets.

Responsibilities

• Turn on Roller Grill, stock per Production Guide, ensure all products correctly dated and food safe
• Prepares fresh condiments for use utilizing correct foodservice dating procedures
• Turn on HTG Oven & HTG Warmer, prepare sandwiches per Production Guide & SOPs, and place on warmer ensuring correct expiration times on all products
• Maintains temperature logs for all foodservice areas, including Dipside
• Maintains product availability for prepared food areas Monday-Friday, 5AM-12PM (HTG Warmer, Roller Grill, deli case)
• Is able to prepare Dipside area in the morning to have ice cream stocked and in proper conditions for guest consumption
• Ensures ordering of Foodservice Supplies is completed to eliminate Out of Stocks for foodservice products, condiments, supplies and other components
• Completes wash, rinse and sanitizing activities for all foodservice smallwares to ensure food safety
• Maintains cleanliness of sales area where foodservice products are located
• Maintains organization & cleanliness of all foodservice areas following cleaning SOPs
• Keeps up to date with all program changes and SOPs
• Works with management to ensure all associates are trained and able to execute all foodservice programs while on shift

Skills

Customer service

Food safety

Cash handling

English communication

Stock management

POS system

Roller grill

Tools

POS system

Roller grill

HTG oven

Job description

United Dairy Farmers (UDF) in Kentucky is seeking a Food Lead to oversee the foodservice area of the store, ensuring safe, clean, and stocked operations, knowledge of programs, equipment and SOPs, and guidance to teammates on foodservice procedures.

This role emphasizes outstanding guest service through the Hi Five experience, adherence to policies and laws, and the ability to stock, date, and serve food responsibly while maintaining shop safety and accuracy.