FOH Team Leader – Guest Experience Champion

Outback Steakhouse; Commack (NY); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Job summary

Outback Steakhouse is seeking a hands-on Front-of-House Leader to uphold service quality and guest satisfaction across all shifts. You will support management, coach team members, and ensure consistency in daily operations to deliver an outstanding dining experience in a fast-paced environment.

Qualified candidates bring front-of-house certification and relevant restaurant experience, with leadership experience preferred.

Qualifications

• Certified in all front-of-house functions.
• Legal authorization to work in the United States.
• Previous experience in the restaurant industry.
• Previously held positions of leadership.

Responsibilities

• Uphold high employment quality standards in line with Bloomin' Brands policies
• Conduct pre-opening quality checks and ensure the restaurant is ready for service prior to opening (kitchen and bar line checks, interior and exterior maintenance)
• Review staffing assignments and lead pre-shift meetings
• Support and coach front-of-house staff in customer service while balancing front- and back-of-house needs
• Perform quality table checks and handle routine Guest issues
• Participate in events, marketing, purchasing, training, quality control, and financial activities

Skills

Front-of-house leadership

Guest service coaching

Education

Front-of-house certification

Job description

Outback Steakhouse is seeking a hands-on Front-of-House Leader to uphold service quality and guest satisfaction across all shifts. You will support management, coach team members, and ensure consistency in daily operations to deliver an outstanding dining experience in a fast-paced environment.

Qualified candidates bring front-of-house certification and relevant restaurant experience, with leadership experience preferred.