FOH Team Lead: Guest Experience & Operations

Outback Steakhouse; DeSoto (TX); On-site; USD 33,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision, and 401k

Job summary

Outback Steakhouse is seeking a restaurant leadership role focused on upholding brand standards, supporting front‑of‑house team members, and delivering a consistent, high‑quality guest experience.

Under direct supervision the role requires a proactive, “whatever it takes” attitude, with preferred prior restaurant leadership experience and legal authorization to work in the United States. The position offers benefits and opportunities to grow within Bloomin' Brands.

Qualifications

• Certified in all front-of-house functions.
• Legal authorization to work in the United States.

Responsibilities

• Uphold high employment quality standards in line with Bloomin' Brands policies
• Conduct pre-opening quality checks and ensure the restaurant is ready for service prior to opening (kitchen and bar line checks, interior and exterior maintenance)
• Review staffing assignments and lead pre-shift meetings
• Support and coach front-of-house staff in customer service while balancing front- and back-of-house needs
• Perform quality table checks and handle routine Guest issues
• Participate in events, marketing, purchasing, training, quality control, and financial activities

Skills

Front-of-house certification

Legal work authorization

Job description

Outback Steakhouse is seeking a restaurant leadership role focused on upholding brand standards, supporting front‑of‑house team members, and delivering a consistent, high‑quality guest experience.

Under direct supervision the role requires a proactive, “whatever it takes” attitude, with preferred prior restaurant leadership experience and legal authorization to work in the United States. The position offers benefits and opportunities to grow within Bloomin' Brands.