FOH Lead - Guest Experience & Quality

Outback Steakhouse; Paducah (KY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Job summary

Outback Steakhouse is seeking a proactive leader to support front-of-house operations and management, ensuring high standards and strong guest experiences. The role focuses on maintaining restaurant standards, coaching staff, and coordinating internal communications for daily quality and consistency.

Ideal candidates have prior restaurant leadership experience and are authorized to work in the United States, with a willingness to uphold Bloomin' Brands policies and participate in events and

Qualifications

• Certified in all front-of-house functions.
• Legal authorization to work in the United States.
• Experience in restaurant leadership preferred.

Responsibilities

• Uphold high employment quality standards in line with Bloomin' Brands policies.
• Conduct pre-opening quality checks and ensure the restaurant is ready for service prior to opening (kitchen and bar line checks, interior and exterior maintenance).
• Review staffing assignments and lead pre-shift meetings.
• Support and coach front-of-house staff in customer service while balancing front- and back-of-house needs.
• Perform quality table checks and handle routine Guest issues.
• Participate in events, marketing, purchasing, training, quality control, and financial activities.

Skills

Front-of-house leadership

Job description

Outback Steakhouse is seeking a proactive leader to support front-of-house operations and management, ensuring high standards and strong guest experiences. The role focuses on maintaining restaurant standards, coaching staff, and coordinating internal communications for daily quality and consistency.

Ideal candidates have prior restaurant leadership experience and are authorized to work in the United States, with a willingness to uphold Bloomin' Brands policies and participate in events and