FOH Supervisor | Lead Guest Experience & Training

Caesars Entertainment; Danville (VA); On-site; USD 25,000 - 36,000; Full time

Job summary

Caesars Entertainment is seeking a Restaurant Front of House Supervisor in Virginia. The role oversees daily FOH operations, ensuring family-style service and guest satisfaction across shift-based staff.

You will train, coach, and evaluate team members, manage staffing, and coordinate with other departments to uphold high standards. The position requires strong English communication, professional presentation, and flexibility to cover variable shifts.

Qualifications

• Effective communication in English, both verbal and written.
• Must present a neat and professional appearance.
• Flexibility to work various shifts.
• Must obtain a Virginia Lottery Non-Gaming License.

Responsibilities

• Supervise and coordinate all FOH areas.
• Adhere to Family Style Service.
• Interact effectively and courteously with guests and employees.
• Supervise the FOH restaurant staff on a shift basis.
• Assist other departments to assure successful restaurant performance.
• Direct or perform training and follow-through of training materials.
• Review staffing levels daily to control costs and maximize guest satisfaction.
• Coordinate FOH activities during operating hours to ensure best service.

Skills

Customer service

Team leadership

Communication

Staff management

Flexibility

Job description

Caesars Entertainment is seeking a Restaurant Front of House Supervisor in Virginia. The role oversees daily FOH operations, ensuring family-style service and guest satisfaction across shift-based staff.

You will train, coach, and evaluate team members, manage staffing, and coordinate with other departments to uphold high standards. The position requires strong English communication, professional presentation, and flexibility to cover variable shifts.