Supervisor Gordon Ramsay

Caesars Entertainment; Danville (VA); On-site; USD 25,000 - 36,000; Full time

Job summary

Caesars Entertainment is seeking a Restaurant Front of House Supervisor in Virginia. The role oversees daily FOH operations, ensuring family-style service and guest satisfaction across shift-based staff.

You will train, coach, and evaluate team members, manage staffing, and coordinate with other departments to uphold high standards. The position requires strong English communication, professional presentation, and flexibility to cover variable shifts.

Qualifications

• Effective communication in English, both verbal and written.
• Must present a neat and professional appearance.
• Flexibility to work various shifts.
• Must obtain a Virginia Lottery Non-Gaming License.

Responsibilities

• Supervise and coordinate all FOH areas.
• Adhere to Family Style Service.
• Interact effectively and courteously with guests and employees.
• Supervise the FOH restaurant staff on a shift basis.
• Assist other departments to assure successful restaurant performance.
• Direct or perform training and follow-through of training materials.
• Review staffing levels daily to control costs and maximize guest satisfaction.
• Coordinate FOH activities during operating hours to ensure best service.

Skills

Customer service

Team leadership

Communication

Staff management

Flexibility

Job description

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission: "Create the Extraordinary" Our Vision: "We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence." Our Values: "Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Thesupervisorwilloverseethedailyoperationsofthe restaurantinaccordancewithestablishedpoliciesandprocedures.

• Supervise and coordinate all FOHareas
• Adhere to Family Style Service.
• Interact effectively and courteously with all guests and employees anddemonstrateresiliency to deal withdifficult situationsin all types of business conditions.
• Responsible for the supervision and performance of the FOH restaurant staff on a shift basis to ensure exemplary guest satisfaction.
• Assistandadviseother departments and company personnel, as necessary, toassurethe successful performance of the restaurant and the company overall.
• Direct or perform training, implementation and follow-throughofall training materials to ensure proper training of staff.
• Review staffing levels daily tomaintainand control costs reflective of business levels to ensuremaximumguest satisfaction.
• Assistmanager with all sanitation and nutrition practices inrestaurantto ensure outlet meets or exceeds said practices and requirements.
• During operating hours, coordinate all FOH activities including but not limited to greeting, seating of guests, dining room service, FOH interactions to achieve the best food and service experience for the guests.
• Assistmanagement in staff interviews, hires,evaluations and coachingand counseling to develop employees and build a cohesive team in the restaurant that will provide superior service to our guests.
• Assistmanagement inmaintainingcost through proper controls, inventory control and ordering as set forth by standards and practices.
• Completes all company-required training within designatedtime frames.
• Performs other duties as assigned.

How You Will Create the Extraordinary

• Fastpaced,highvolumeenvironmentinvolvingconstantpublic.
• Requiresstanding,walking,andliftingaminimumof 15-20lbsrepeatedly.
• Shiftsmay varybasedonbusinessneeds.
• Mustbeabletotoleratesecondarytobaccosmoke.

What You Will Need

• Work requires effective communication in English, both verbal and written form in a professional manner.
• Must present a neat and professional appearance.
• Work requires flexibility to work various shifts.
• Work requires visual abilities needed to safelyoperate motorized equipment.
• Work requires attention to detail and must have visual capabilities needed to inspect work upon completion to avoid leaving deficient work.
• Ability to uphold anddemonstratethe highest level of integrity in all situations and recognize standards required by a regulated business.
• Must be able to obtain a required Virginia Lottery Non-Gaming License.

Hourly Rate: $22.00 per hour

TOGETHER WE WIN We believe in delivering family-style service- an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 91203
• Job Category Food and Beverage & Culinary