FOH Supervisor — Lead Guest Experience and Team

Bestinboating; Scituate (MA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive Wages

Performance-Based Career Growth

Employee Dining Discounts

Equal Employment Opportunity

Job summary

A beloved coastal restaurant in Scituate, MA, is seeking a skilled FOH Supervisor to lead its front-of-house team. The ideal candidate will possess strong leadership skills, a commitment to exceptional guest service, and substantial experience in restaurant operations. Responsibilities include training FOH staff, ensuring a welcoming environment, addressing guest concerns, and maintaining service standards. This role offers competitive wages, growth opportunities, and employee dining discounts.

Qualifications

• Minimum of 1-2 years of experience in the restaurant industry, preferably in a supervisory role.
• Physical ability to stand for extended periods, walk long distances, and lift up to 50 lbs.
• Knowledge of food safety regulations and health codes.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Ability to handle multiple tasks in a fast-paced environment.
• Strong leadership and interpersonal skills.

Responsibilities

• Support and lead the front-of-house team to create a welcoming dining experience.
• Help guide, train, and encourage FOH staff, offering feedback.
• Greet guests and ensure everyone feels comfortable and valued.
• Address guest concerns to make every experience positive.
• Keep the dining room clean and organized throughout shifts.
• Assist with scheduling, staffing, and task coordination.
• Work closely with management and back-of-house teams.
• Ensure health, safety, and service standards are met.
• Support special events and promotions for memorable guest experiences.

Skills

Leadership

Guest Service

Teamwork

Communication

Attention to Detail

Ability to Work Under Pressure

Organizational Skills

Adaptability

Positive Attitude

Work Ethic

Job description

A beloved coastal restaurant in Scituate, MA, is seeking a skilled FOH Supervisor to lead its front-of-house team. The ideal candidate will possess strong leadership skills, a commitment to exceptional guest service, and substantial experience in restaurant operations. Responsibilities include training FOH staff, ensuring a welcoming environment, addressing guest concerns, and maintaining service standards. This role offers competitive wages, growth opportunities, and employee dining discounts.