FOH Service Manager - Lead Teams, Elevate Guest Experience

Tao Group Hospitality; United States; On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

401(k) Retirement Program with Employer Match

Life and Disability Insurance Plans

Employee Discounts

Job summary

A leading hospitality company in the United States is seeking a Management Associate to oversee front-of-house operations. The candidate will supervise staff, ensure a high level of guest satisfaction, and manage daily operational tasks. Essential qualifications include a minimum of three years of supervisory experience in a high-volume setting and strong communication skills. This full-time role offers a salary range of $65,000 - $80,000, catering to a dynamic hospitality environment.

Qualifications

• Minimum of 3 years in a supervisory role within a high-volume setting.
• Strong leadership skills necessary for team building and coaching.
• Attention to detail and ability to work under pressure required.

Responsibilities

• Supervise daily operations and front-of-house team.
• Ensure restaurant runs efficiently and profitably.
• Address and resolve guest and team member concerns.

Skills

Strong problem-solving skills

Excellent written and verbal communication skills

Guest service foundation

Organized and self-motivated

Proficient with Microsoft Products and POS systems

Education

Two-year associate degree in Hospitality or Business

3 years of previous hospitality supervisory/management experience

Tools

POS systems

Microsoft Office

Job description

A leading hospitality company in the United States is seeking a Management Associate to oversee front-of-house operations. The candidate will supervise staff, ensure a high level of guest satisfaction, and manage daily operational tasks. Essential qualifications include a minimum of three years of supervisory experience in a high-volume setting and strong communication skills. This full-time role offers a salary range of $65,000 - $80,000, catering to a dynamic hospitality environment.