FOH Shift Lead

Jack Brown's Beer & Burger Joint; Nashville (TN); In loco; USD 21.000 - 30.000; Tempo pieno

Descrizione del lavoro

Jack Brown's Beer & Burger Joint in Nashville seeks an enthusiastic Front of House Shift Lead to oversee FOH staff, coordinate operations, and uphold high service and cleanliness standards at Green Hills. You will drive guest satisfaction while maintaining a positive work environment during busy shifts.

The role requires prior FOH leadership experience, strong customer service skills, and the ability to manage multiple tasks in a fast-paced restaurant setting, with flexibility for evenings and

Competenze

• Prior experience in a FOH Shift Lead or supervisory role in a restaurant setting.
• Strong understanding of customer service principles and front-of-house operations.
• Excellent leadership and communication skills.
• Ability to handle high-pressure situations while maintaining a positive attitude.
• Detail-oriented with strong organizational skills.
• Ability to multitask and manage time effectively.
• Flexible availability, including evenings and weekends.

Mansioni

• Assist in managing the front-of-house team and ensuring all staff are trained and performing their roles effectively
• Monitor guest experience and address any concerns or requests promptly
• Ensure that the dining area is clean, organized, and well-stocked
• Collaborate with kitchen staff to ensure seamless service and communication
• Support management in staffing, scheduling, and inventory control as needed
• Enforce health and safety regulations and maintain a safe working environment for all employees

Descrizione del lavoro

Jack Brown's Beer & Burger Joint is a dive bar with a top-notch burger, founded by childhood best friends Aaron Ludwig and Mike Sabin. We pride ourselves on providing great quality food in a fun and lively atmosphere. We are currently seeking an enthusiastic and experienced Front of House (FOH) Shift Lead to join our team at Green Hills in Nashville. In this role, you will be crucial in ensuring that our restaurant runs smoothly during shifts while delivering excellent customer service.
Your primary responsibilities will include overseeing FOH staff, coordinating front-of-house operations, and maintaining high standards of service and cleanliness throughout the dining area. As an FOH Shift Lead, you will foster a positive and efficient work environment, ensuring our guests receive a memorable dining experience.

Responsibilities

• Assist in managing the front-of-house team and ensuring all staff are trained and performing their roles effectively
• Monitor guest experience and address any concerns or requests promptly
• Ensure that the dining area is clean, organized, and well-stocked
• Collaborate with kitchen staff to ensure seamless service and communication
• Support management in staffing, scheduling, and inventory control as needed
• Enforce health and safety regulations and maintain a safe working environment for all employees

Requirements

• Prior experience in a FOH Shift Lead or supervisory role in a restaurant setting
• Strong understanding of customer service principles and front-of-house operations
• Excellent leadership and communication skills
• Ability to handle high-pressure situations while maintaining a positive attitude
• Detail-oriented with strong organizational skills
• Ability to multitask and manage time effectively
• Flexible availability, including evenings and weekends