FOH Restaurant Manager: Guest Experience Leader

BBQ Holdings, Inc.; Davenport (IA); On-site; USD 42,000 - 62,000; Full time

Job summary

BBQ Holdings, Inc. manages restaurant operations and oversees daily activities to ensure high standards of service, safety, and quality.

You will supervise staff, coordinate with culinary teams, manage inventory, and monitor costs while delivering excellent guest experiences. Ideal candidates will have a high school diploma and restaurant supervisory experience, with strong leadership, organization, and time-management skills.

Qualifications

• High school diploma or equivalent.
• Experience in a restaurant environment is required.
• Management experience preferred.

Responsibilities

• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
• Collaborates with chefs to develop appetizing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the regional manager.
• Performs other duties as assigned.

Skills

Supervisory skills

Customer service

Time management

Organizational skills

Microsoft Office

Education

High school diploma

Tools

POS systems

Job description

BBQ Holdings, Inc. manages restaurant operations and oversees daily activities to ensure high standards of service, safety, and quality.

You will supervise staff, coordinate with culinary teams, manage inventory, and monitor costs while delivering excellent guest experiences. Ideal candidates will have a high school diploma and restaurant supervisory experience, with strong leadership, organization, and time-management skills.