Restaurant Operations Lead: Guest Experience & Compliance

BBQ Holdings, Inc.; Thornton (CO); On-site; USD 50,000 - 70,000; Full time

Job summary

BBQ Holdings, Inc. is seeking a Restaurant Manager to oversee daily restaurant operations, ensure safety standards, and drive customer satisfaction. You will manage inventory, supplier purchases, and staff scheduling, while collaborating with chefs on menu ideas and improvements.

The role emphasizes leadership, teamwork, and a strong focus on service quality with an expectation of 50+ hour weeks as needed.

Qualifications

• High school diploma or equivalent required.
• Previous restaurant management experience preferred.
• Strong supervisory and leadership abilities.
• Excellent customer service and interpersonal skills.
• Proficient with Microsoft Office or similar software.
• Able to work 50+ hours per week.

Responsibilities

• Oversees daily restaurant operations and service quality.
• Oversees food preparation and safety compliance.
• Ensures customer satisfaction across dining experiences.
• Handles customer complaints with diplomacy and courtesy.
• Manages inventory and purchases of food and supplies.
• Produces operations reports for the regional manager.
• Schedules staff and maintains 50+ hour work weeks.
• Collaborates with chefs to develop menus.

Skills

Strong supervision

Leadership

Interpersonal skills

Time management

Organization

Food safety familiarity

MS Office

50+ hours/week flexibility

Education

High school diploma

Tools

Microsoft Office

Job description

BBQ Holdings, Inc. is seeking a Restaurant Manager to oversee daily restaurant operations, ensure safety standards, and drive customer satisfaction. You will manage inventory, supplier purchases, and staff scheduling, while collaborating with chefs on menu ideas and improvements.

The role emphasizes leadership, teamwork, and a strong focus on service quality with an expectation of 50+ hour weeks as needed.