FOH Restaurant Manager: Service & Ops Lead

BBQ Holdings, Inc.; Council Bluffs (IA); On-site; USD 42,000 - 64,000; Full time

Job summary

BBQ Holdings, Inc. is seeking a Restaurant Manager to lead daily restaurant operations and ensure top-quality service in Council Bluffs, IA. You will supervise staff, monitor costs, and uphold safety and regulatory standards, working closely with chefs to craft appealing menus.

The role requires strong leadership, customer focus, and the ability to work long hours. Prior restaurant management experience is preferred to optimize performance and profitability.

Qualifications

• High school diploma or equivalent required.
• Previous restaurant experience required; management experience preferred.
• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management and organizational skills.
• Familiarity with food handling, safety, and restaurant guidelines.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
• Collaborates with chefs to develop appetizing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the regional manager.
• Performs other duties as assigned.

Skills

Leadership

Customer service

Time management

Organization

Food safety

MS Office

Flexibility

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

BBQ Holdings, Inc. is seeking a Restaurant Manager to lead daily restaurant operations and ensure top-quality service in Council Bluffs, IA. You will supervise staff, monitor costs, and uphold safety and regulatory standards, working closely with chefs to craft appealing menus.

The role requires strong leadership, customer focus, and the ability to work long hours. Prior restaurant management experience is preferred to optimize performance and profitability.