FOH Manager Juliet Italian Kitchen

Veneto Hospitality; Austin (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Front of House Manager with a passion for hospitality and wine knowledge. In this dynamic role, you will oversee daily operations, manage a team, and ensure exceptional guest experiences in a casual dining environment. This position offers the opportunity to lead a dedicated team, maintain high standards of service, and contribute to the overall success of the restaurant. If you're ready to take the next step in your career and thrive in a vibrant setting, this is the perfect opportunity for you!

Benefits

Employee discount

Flexible schedule

Health insurance

Paid time off

Paid training

Qualifications

• 2+ years experience in restaurant management or similar role.
• Strong knowledge of wine and beverage service.

Responsibilities

• Lead daily operations ensuring high service standards.
• Manage team productivity and maintain financial accuracy.
• Hire, train, and schedule team members effectively.

Skills

Team Management

Customer Service

Financial Management

Wine Knowledge

Problem Solving

Education

High School Diploma

Restaurant Management Certification

Tools

Toast POS

R365

Job description

Job Description: Front of House Manager with Wine Knowledge

You'll lead daily opening and closing duties. Opening activities include managing the floor and ensuring the restaurant is prepared to welcome guests. Closing activities include managing the floor until the last guests leave and then closing duties. You will be responsible for maintaining our standards of practice, cleanliness, and overall care of the restaurant. You will report directly to the General Manager and follow guidance and lead in adherence to company standards.

Service:

1. Create Floor Charts and assign sections
2. Manage team member productivity
3. Assign deep cleaning tasks
4. Balance workflow
5. Balance number of seats per team member
6. Make sure that the entire restaurant is detailed, stocked, and ready for service at all times.
7. Make cuts and assign breaks as needed
8. Uphold the standards and practices of Juliet Italian Kitchen at all times.
9. Support and lead servers, server assistants, and bar staff
10. Delegate priorities to team members as needed
11. Make sure food is always up to our standards, garnished and served properly.
12. Make sure all drinks and wines are served correctly.
13. Complete and review all checklists for all positions, including your own.
14. Help ensure that all BEOs are accounted for and executed correctly.

Financial:

1. Perform Close of Day and make sure deposit is accurate.
2. Handle all Cash and make sure everything balances.
3. Make sure that everyone is clocked in correctly and that they clock out.
4. Assign counts and 86s to items in Toast
5. Make Change Orders
6. Take Deposits and Change Orders to the bank when needed.
7. Make purchases such as glassware, silverware, flatware, etc.
8. Keep an inventory of paper goods and products.
9. Maintain relationships with Vendors

Administrative:

1. Restaurant key-holder
2. Hire and On-Board team members into R365/Toast.
3. Schedule within the needs of the restaurant for the following schedules: Servers, Bartenders, Hosts, and Bussers.
4. Keep track of time off requests and team member availabilities.
5. Write up or issue verbal warnings for team members as needed.
6. Terminate team members when necessary.
7. Maintain Staffing Pars for all FOH team members.
8. Interview potential new hires
9. Work with Trainers on maintaining training materials
10. Perform reviews with team members after 60 days of employment.
11. Perform reviews with team members annually.
12. Sign for Deliveries when appropriate
13. Attend weekly manager meetings.
14. Maintain Organization of paper products, checklists, and training files.
15. Put away paper orders and keep the office clear of boxes.
16. Place orders for ABCO, Texas Coffee Traders, Ben E. Keith, Austin Paper Company, and Prudential Overall Supply.

Physical Requirements:

1. Must be able to lift up to 50 lbs.
2. Must be able to work on your feet for extended periods of time.
3. Must be able to open and close including weekends and any holidays the restaurant is open.

Job Type:

Full-time

Benefits:

1. Employee discount
2. Flexible schedule
3. Health insurance
4. Paid time off
5. Paid training

Experience level:

2 years

Restaurant type:

1. Bar
2. Casual dining restaurant

Weekly day range:

Every weekend

Ability to commute/relocate:

Austin, TX 78704: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

1. Driver's License (Preferred)
2. TABC Certification
3. Food Handler’s Certification

Shift availability:

1. Day Shift (Preferred)
2. Night Shift (Preferred)

Work Location:

In person