FOH Manager- Juliet Italian Kitchen

Veneto Hospitality (Veneto); Austin (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a dynamic team as a Front of House Manager at an innovative dining establishment. In this role, you'll oversee daily operations, ensuring that guests receive exceptional service while maintaining high standards of cleanliness and organization. You'll manage team member schedules, handle financial transactions, and ensure that the restaurant is always ready for service. This position requires strong leadership skills and a passion for hospitality, making it an exciting opportunity to shape the dining experience in a vibrant environment. If you're ready to elevate your career in the restaurant industry, this is the perfect role for you.

Benefits

Employee discount

Flexible schedule

Health insurance

Paid time off

Paid training

Qualifications

• 2+ years of experience in a management role within a restaurant.
• Strong knowledge of wine and food service standards.

Responsibilities

• Lead daily operations, ensuring service quality and cleanliness.
• Manage team schedules and productivity while handling financial tasks.

Skills

Team Management

Customer Service

Wine Knowledge

Financial Management

Scheduling

Inventory Management

Education

High School Diploma

TABC Certification

Food Handler’s Certification

Tools

Toast

R365

Job description

Job Description: Front of House Manager with Wine Knowledge

You'll lead daily opening and closing duties. Opening activities include managing the floor and ensuring the restaurant is prepared to welcome guests. Closing activities include managing the floor until the last guests leave and then closing duties. You will be responsible for maintaining our standards of practice, cleanliness, and overall care of the restaurant. You will report directly to the General Manager and follow guidance and lead in adherence to company standards.

Service:

1. Create Floor Charts and assign sections
2. Manage team member productivity
3. Assign deep cleaning tasks
4. Balance workflow
5. Balance number of seats per team member
6. Make sure that the entire restaurant is detailed, stocked and ready for service at all times.
7. Make cuts, and assign breaks as needed
8. Uphold the standards and practices of Juliet Italian Kitchen at all times.
9. Support and lead servers, server assistants, and bar staff
10. Delegate priorities to team members as needed
11. Make sure food is always up to our standards, garnished and served properly.
12. Make sure all drinks, and wines are served correctly.
13. Complete and review all checklists for all positions, including your own.
14. Help ensure that all BEOs are accounted for and executed correctly.

Financial:

1. Perform Close of Day and make sure deposit is accurate.
2. Handle all Cash and make sure everything balances.
3. Make sure that everyone is clocked in correctly and that they clock out.
4. Assign counts and 86s to items in Toast
5. Make Change Orders
6. Take Deposits and Change Orders to the bank when needed.
7. Make purchases such as glassware, silverware, flatware etc.
8. Keep an inventory of paper goods and products.
9. Maintain relationships with Vendors

Administrative:

1. Restaurant key-holder
2. Hire and On-Board team members into R365/Toast.
3. Schedule within the needs of the restaurant for the following schedules: Servers, Bartenders, Hosts and Bussers.
4. Keep track of time off requests and team member availabilities.
5. Write up or issue verbal warnings for team members as needed.
6. Terminate team members when necessary.
7. Maintain Staffing Pars for all FOH team members.
8. Interview potential new hires
9. Work with Trainers on maintaining training materials
10. Perform reviews with team members after 60 days of employment.
11. Perform reviews with team members annually.
12. Sign for Deliveries when appropriate
13. Attend weekly manager meetings.
14. Maintain Organization of paper products, checklists, and training files.
15. Put away paper orders and keep the office clear of boxes.
16. Place orders for ABCO, Texas Coffee Traders, Ben E. Keith, Austin Paper Company, and Prudential Overall Supply.
17. Must be able to lift up to 50 lbs.
18. Must be able to work on your feet for extended periods of time.
19. Must be able to open and close including weekends and any holidays the restaurant is open.

Job Type: Full-time

Benefits:

1. Employee discount
2. Flexible schedule
3. Health insurance
4. Paid time off
5. Paid training

Experience level:

1. 2 years

Restaurant type:

1. Bar
2. Casual dining restaurant

Weekly day range:

1. Every weekend

Ability to commute/relocate:

1. Austin, TX 78704: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

1. Driver's License (Preferred), TABC Certification, Food Handler’s Certification

Shift availability:

1. Day Shift (Preferred)
2. Night Shift (Preferred)

Work Location:

In person