General Manager

Juliet Italian Kitchen; Austin (TX); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player in the culinary field is on the lookout for an experienced Restaurant General Manager. This role is pivotal in ensuring an exceptional guest experience and leading a dedicated team. The ideal candidate will have a strong background in customer service management, food and wine knowledge, and the ability to implement innovative strategies to enhance productivity and quality. You will be responsible for managing operations, developing marketing strategies, and creating a positive working environment. If you have a passion for the culinary arts and a knack for leadership, this is the opportunity for you.

Benefits

Dental insurance

Health insurance

Qualifications

• 5+ years of experience as a Restaurant General Manager or similar role.
• Strong leadership and interpersonal skills are essential.

Responsibilities

• Manage and oversee the entire restaurant operation.
• Deliver exceptional guest services and ensure guest satisfaction.
• Develop and implement restaurant marketing strategies.

Skills

Customer Service Management

Leadership Skills

Financial Management

Critical Thinking

Problem-Solving

Time Management

Education

Culinary School Diploma

BS Degree in Business Administration

Tools

Restaurant Management Software

Job description

Benefits:

• Dental insurance
• Health insurance

Job Description:

We are seeking an experienced and passionate Restaurant General Manager to join our team.

The primary responsibility of the Restaurant General Manager is to ensure an excellent guest experience. Successful candidates should possess excellent communication skills and a passion for customer service. You should lead by example in interactions with your team and support our guests effectively.

Your duties will include recruiting, hiring, training restaurant staff, overseeing food quality, developing and executing marketing strategies, creating menus, greeting and serving guests, and supporting service operations. Below is a detailed list of your expected responsibilities.

Job Duties:

• Manage and oversee the entire restaurant operation
• Deliver exceptional guest services and ensure guest satisfaction
• Plan and update menus regularly
• Develop and implement restaurant marketing strategies
• Manage restaurant’s technology systems
• Respond efficiently to customer questions and complaints
• Organize and supervise staff shifts
• Lead and develop restaurant staff, including hiring, training, evaluating, and terminating employees when necessary
• Manage food costs, forecast requirements, and maintain inventory
• Oversee restaurant supplies and control costs to minimize waste
• Create a positive working environment
• Implement innovative strategies to improve productivity, sales, and food quality

Job Requirements:

• Ideally, 5+ years of experience as a Restaurant General Manager or similar role
• Ideally, 5+ years of experience in customer service management
• Extensive food and wine knowledge
• Computer literacy and familiarity with restaurant management software
• Experience in event planning
• Strong leadership, motivational, and interpersonal skills
• Good financial management skills
• Critical thinking and problem-solving abilities
• Team player with good time-management skills
• Culinary school diploma or BS degree in Business Administration

Complete our short application today!