Job Summary:
Provides excellent customer service by mixing and serving alcoholic and nonalcoholic drinks to patrons. Must know a wide range of drink recipes and be able to mix drinks accurately, quickly, and without waste.
Essential Functions:
- Fills drink orders either taken directly from patrons at the bar or through servers.
- Responsible for station inventory and cash banks.
- Checks the identification of customers to ensure they meet the minimum age requirement for the purchase of alcohol and tobacco products.
- Prepares mixed drinks accurately, serves bottled or draught beer, and pours wine or other beverages.
- Stocks and prepares garnishes for drinks; maintains an adequate supply of ice, glasses, and other bar supplies; and keeps the bar area clean for customers.
- Collects payment and operates the cash register.
- Washes glassware and utensils.
- Serves food to customers who dine at the bar.
- Maintains an inventory of liquor, mixes, and other bar supplies at their station.
- Informs supervisor(s) of any inventory shortages.
- Serves and interacts with patrons.
- Answers phones and processes to-go orders.
- Operates juicers and other bar-related equipment to mix drinks.
- Adheres to work schedule as assigned.
- Other duties as assigned.
Minimum Qualifications:
- Communication skills that demonstrate friendliness and talking ease adequate to directly serve and interact with customers.
- TABC certification.
- Food Handler certification.
- General knowledge of bar drink recipes and enthusiasm for craft.
- Quality customer service skills.
- Minimum 2 years experience in restaurant front of house staff.
- Ability to work closely with other staff, at a consistently fast pace, while performing a variety of time constraint tasks.
- Requires good memory to avoid confusing customers’ orders and to recall faces, names, and preferences of frequent patrons.
- Basic POS skills to place orders and generate customers’ bills.
Physical Effort:
- Stands and walks behind the bar for the duration of the shift.
- Lifts and carries up to 25 pounds to stock the bar.