FOH Lead & Quality Coach - Pre-Opening Expert

Outback Steakhouse; Flint (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Job summary

Outback Steakhouse in the United States seeks a Key Front-of-House leader to uphold service standards and support management and team members, ensuring daily quality and consistency for guests.

The role emphasizes leading pre-shift meetings, coaching staff, and coordinating with kitchen and dining teams to deliver an exceptional guest experience. Bloomin Brands-backed benefits and a growth-focused environment are highlighted.

Qualifications

• Certified in all front-of-house functions.
• Legal authorization to work in the United States.
• Experience in restaurant leadership preferred.

Responsibilities

• Uphold high employment quality standards in line with Bloomin' Brands policies.
• Conduct pre-opening quality checks and ensure the restaurant is ready for service prior to opening (kitchen and bar line checks, interior and exterior maintenance).
• Review staffing assignments and lead pre-shift meetings.
• Support and coach front-of-house staff in customer service while balancing front- and back-of-house needs.
• Perform quality table checks and handle routine Guest issues.
• Participate in events, marketing, purchasing, training, quality control, and financial activities.

Skills

Leadership

Customer service

Team coaching

Communication

Job description

Outback Steakhouse in the United States seeks a Key Front-of-House leader to uphold service standards and support management and team members, ensuring daily quality and consistency for guests.

The role emphasizes leading pre-shift meetings, coaching staff, and coordinating with kitchen and dining teams to deliver an exceptional guest experience. Bloomin Brands-backed benefits and a growth-focused environment are highlighted.