FMLA & LOA Specialist — Hybrid HR Support

Manpower, Inc.; Davidson (NC); Hybrid; USD 45,000 - 47,000; Full time

Job summary

Manpower, Inc. is seeking a LOA Specialist to support the Leave of Absence processes in a hybrid role based in Davidson, NC. The position focuses on administering FMLA leave, ensuring compliance, and maintaining accurate records while communicating clearly with associates.

The ideal candidate has FMLA/leave administration experience and delivers empathetic customer service. ADA or benefits experience are a plus but not required.

Qualifications

• Must have experience with FMLA/leave of absence administration.
• Maintain accurate, compliant leave documentation and records.
• Professional, empathetic customer service while ensuring compliance.
• Experience with ADA is a plus (not required).

Responsibilities

• Process and administer FMLA leave requests per policies and regulations.
• Determine employee eligibility for FMLA and issue required notices.
• Communicate with associates regarding leave rights, paperwork, and statuses.
• Review medical certifications and maintain accurate leave records.
• Answer questions on FMLA processes, timelines, and return-to-work requirements.

Skills

FMLA administration

Leave of Absence experience

Customer service

Job description

Manpower, Inc. is seeking a LOA Specialist to support the Leave of Absence processes in a hybrid role based in Davidson, NC. The position focuses on administering FMLA leave, ensuring compliance, and maintaining accurate records while communicating clearly with associates.

The ideal candidate has FMLA/leave administration experience and delivers empathetic customer service. ADA or benefits experience are a plus but not required.