LOA Specialist- HR Role

Manpower, Inc.; Davidson (NC); Híbrido; USD 45 000 - 47 000; Tempo integral

Resumo da oferta

Manpower, Inc. is seeking a LOA Specialist to support the Leave of Absence processes in a hybrid role based in Davidson, NC. The position focuses on administering FMLA leave, ensuring compliance, and maintaining accurate records while communicating clearly with associates.

The ideal candidate has FMLA/leave administration experience and delivers empathetic customer service. ADA or benefits experience are a plus but not required.

Qualificações

• Must have experience with FMLA/leave of absence administration.
• Maintain accurate, compliant leave documentation and records.
• Professional, empathetic customer service while ensuring compliance.
• Experience with ADA is a plus (not required).

Responsabilidades

• Process and administer FMLA leave requests per policies and regulations.
• Determine employee eligibility for FMLA and issue required notices.
• Communicate with associates regarding leave rights, paperwork, and statuses.
• Review medical certifications and maintain accurate leave records.
• Answer questions on FMLA processes, timelines, and return-to-work requirements.

Conhecimentos

FMLA administration

Leave of Absence experience

Customer service

Descrição da oferta de emprego

Our client, a benefits-focused organization, is seeking a LOA Specialist- HR Role to join their team. As a LOA Specialist- HR Role, you will be part of the Benefits department supporting the Leave of Absence (LOA) team. The ideal candidate will have strong attention to detail, clear and empathetic communication, and a solid understanding of leave administration processes, which will align successfully in the organization.

Job Title: LOA Specialist- HR Role

Location: Hybrid Role/ Davidson, NC

Pay Range: $33.22

Shift: Core business hours required between approximately 10am - 3pm (start/end times flexible). Typical schedule: 9-5, flexible. Days per week: 5.

What's the Job?

• Process and administer FMLA leave requests in accordance with company policies and federal regulations.
• Determine employee eligibility for FMLA and issue required leave notices and documentation.
• Communicate directly with associates regarding leave rights, responsibilities, required paperwork, and leave status updates.
• Review and track medical certifications and other supporting documentation while maintaining accurate leave records.
• Answer associate questions regarding FMLA processes, timelines, and return-to-work requirements, including coordinating return-to-work communications.

What's Needed?

• Must have experience with FMLA/leave of absence administration.
• Ability to maintain accurate, compliant leave documentation and records with timely processing.
• Professional, empathetic customer service skills while ensuring compliance with applicable leave laws and company guidelines.
• Experience with ADA is a plus (not required).
• Benefits experience is a plus (not required).

What's in it for me?

• Opportunity to support critical benefits and leave administration work during a high-volume period, including Wellness Fairs and Open Enrollment.
• Chance to contribute to a team environment where training in the LOA system is supported and onboarding is structured.
• Potential for the temporary assignment to transition to a full-time role based on business needs and performance.
• Clear core business hours (approximately 10am - 3pm) with flexible start/end times to help you manage your day.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.