Flooring Sales Specialist | Help Customers Transform Homes

Lowe's Home Centers, LLC; Richmond (VA); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Associate discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Sales Specialist to assist customers in selecting home improvement products and guiding project outcomes. You will become the product expert, explain features and financing options, and close sales through strong consultation and service.

Based in a store environment, you will engage customers, provide accurate estimates, and coordinate with vendors or installers as needed. This role emphasizes customer care and problem solving to meet home improvement goals.

Qualifications

• High School Diploma or GED.
• 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
• Able to Read, write, and perform basic arithmetic
• Able to stand and sit for prolonged periods
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
• Support all checkout functions, call buttons, departmental pages, or requests for assistance
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
• Complete other duties as assigned

Skills

Sales experience

Customer service

Lowe's retail experience

Bi-lingual

Education

High School Diploma or GED

Job description

Lowe's Home Centers, LLC is seeking a Sales Specialist to assist customers in selecting home improvement products and guiding project outcomes. You will become the product expert, explain features and financing options, and close sales through strong consultation and service.

Based in a store environment, you will engage customers, provide accurate estimates, and coordinate with vendors or installers as needed. This role emphasizes customer care and problem solving to meet home improvement goals.