Floor Supervisor | Lead Store Ops & Customer Experience

Ace Hardware Corporation; Austin (TX); On-site; USD 23,000 - 25,000; Full time

Job summary

Ace Retail Group is seeking a Floor Supervisor to help manage daily store operations at our Wisconsin location. You will help lead staff, ensure excellent customer service, and maintain product presentation.

Responsibilities include overseeing inventory, merchandising and point-of-sale activities while supporting the General Manager in daily decisions and store leadership. The role requires strong communication and supervisory skills.

Qualifications

• Retail management experience preferred.
• Strong customer service and communication skills.
• Ability to lead and train store staff.
• Ability to stand, walk, and lift up to 25 lbs.

Responsibilities

• Assist in managing store operations and lead in the absence of the General Manager and Assistant Managers.
• Supervise staff and ensure customer service quality and store presentation.
• Oversee inventory receiving, stocking and merchandising to maintain floor stock levels.
• Coordinate with management on merchandising, pricing, loss prevention and store operations.

Skills

Retail management

Customer service

Leadership

Communication

Tools

POS systems

Inventory management

Forklift operation

Job description

Ace Retail Group is seeking a Floor Supervisor to help manage daily store operations at our Wisconsin location. You will help lead staff, ensure excellent customer service, and maintain product presentation.

Responsibilities include overseeing inventory, merchandising and point-of-sale activities while supporting the General Manager in daily decisions and store leadership. The role requires strong communication and supervisory skills.