Store Floor Supervisor & Ops Lead

Ace Hardware Corporation; Walker (MI); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Ace Retail Group is seeking a Floor Supervisor to help oversee store operations, support the General Manager, and lead and train staff. The role emphasizes customer service, product knowledge, and maintaining a safe, friendly store environment.

Ideal candidates will have prior retail management experience, basic hardware knowledge, and the ability to manage opening/closing duties while supporting loss prevention and merchandising initiatives.

Qualifications

• High School diploma or GED required.
• Previous retail management experience preferred.
• Hardware experience preferred.
• Standing, walking, lifting (up to 25lbs) and climbing may be required.

Responsibilities

• Provide excellent customer service and represent Ace Retail Group.
• Supervise store operations in absence of managers.
• Assist with opening/closing the store and implementing Store Support Center programs.
• Support loss prevention, safety, and internal audits.
• Train and supervise associates and communicate issues to management.
• Assist with merchandising, pricing changes, and stock management.

Skills

Retail management

Customer service

Safety awareness

Education

High School diploma or GED

Tools

Hardware experience

Job description

Ace Retail Group is seeking a Floor Supervisor to help oversee store operations, support the General Manager, and lead and train staff. The role emphasizes customer service, product knowledge, and maintaining a safe, friendly store environment.

Ideal candidates will have prior retail management experience, basic hardware knowledge, and the ability to manage opening/closing duties while supporting loss prevention and merchandising initiatives.