Retail Floor Supervisor - Lead Operations & Team

Ace Hardware Corporation; Ballwin (MO); On-site; USD 22,000 - 25,000; Full time

Job summary

Ace Retail Group is seeking a Floor Supervisor to help manage store operations and lead staff in the absence of the General Manager. You will be responsible for delivering exceptional customer service, maintaining store standards, and supporting merchandising and safety initiatives.

The role requires prior retail management experience, strong product knowledge, and the ability to work in a fast-paced hardware environment.

Qualifications

• High School diploma or GED required.
• Retail management experience preferred.
• Hardware knowledge helpful.
• Ability to stand for long periods and lift up to 25 lbs.

Responsibilities

• Provide courteous customer service and problem resolution.
• Greet customers entering and throughout the store.
• Open and close the store and supervise daily operations.
• Train and direct associates; maintain store safety.
• Assist with loss prevention and audits.
• Assist with merchandising and price updates.
• Maintain clean, organized sales floor and stock areas.

Skills

Retail leadership

Customer service

Hardware experience

Physical stamina

Education

High School or GED equivalent

Job description

Ace Retail Group is seeking a Floor Supervisor to help manage store operations and lead staff in the absence of the General Manager. You will be responsible for delivering exceptional customer service, maintaining store standards, and supporting merchandising and safety initiatives.

The role requires prior retail management experience, strong product knowledge, and the ability to work in a fast-paced hardware environment.