Store Floor Lead - Ops & Customer Experience

Ace Hardware Corporation; Celina (OH); Ibrido; USD 22.000 - 28.000; Tempo pieno

Descrizione del lavoro

Ace Retail Group is seeking a Floor Supervisor to oversee store operations in the absence of managers, ensuring high-quality customer service and smooth daily activities. Responsibilities include supervising staff, maintaining product knowledge, opening/closing the store, implementing loss prevention and safety programs, and collaborating with the General Manager.

Candidates should have a high school education, prior retail management experience, and hardware knowledge; this role offers a

Competenze

• High School or GED equivalent.
• Previous retail management experience preferred.
• Hardware experience preferred.

Mansioni

• Proactively assist customers and project a positive representation.
• Supervise store operations and manage staff in the absence of the General Manager and/or Assistant Managers.
• Open and close the store; assist with loss prevention and store audits.

Conoscenze

Retail management

Customer service

Leadership

Communication

Formazione

High School or GED

Descrizione del lavoro

Ace Retail Group is seeking a Floor Supervisor to oversee store operations in the absence of managers, ensuring high-quality customer service and smooth daily activities. Responsibilities include supervising staff, maintaining product knowledge, opening/closing the store, implementing loss prevention and safety programs, and collaborating with the General Manager.

Candidates should have a high school education, prior retail management experience, and hardware knowledge; this role offers a