Store Floor Supervisor: Lead Operations & Customer Experience

Ace Hardware Corporation; Lansing, Northern (MI, KY); Hybrid; USD 21,000 - 25,000; Full time

Job summary

Ace Retail Group in Michigan is seeking a Floor Supervisor to support store operations and act in the General Manager's absence. You will lead staff, model professionalism, and ensure exceptional customer service.

Responsibilities include opening/closing procedures, loss prevention, stock handling, merchandising, and training associates while collaborating with management to meet store goals.

Strong communication, flexibility, and accountability are essential for success in this role.

Qualifications

• High School or GED equivalent.
• Ability to read safety rules, operating and maintenance instructions.
• Ability to work flexible hours and communicate effectively.
• Ability to foster teamwork and collaboration.

Responsibilities

• Deliver strong customer service and project a positive store image.
• Supervise staff and assist in all store operations in the absence of management.
• Assist with inventory, receiving, merchandising and loss prevention.
• Lead by example and participate in staff training and meetings.

Skills

Customer Service

Leadership

Store Operations

Inventory Management

Education

High School or GED equivalent

Job description

Ace Retail Group in Michigan is seeking a Floor Supervisor to support store operations and act in the General Manager's absence. You will lead staff, model professionalism, and ensure exceptional customer service.

Responsibilities include opening/closing procedures, loss prevention, stock handling, merchandising, and training associates while collaborating with management to meet store goals.

Strong communication, flexibility, and accountability are essential for success in this role.