Floor Supervisor - Guest Experience & Team Leader

Lucky Strike; Sarasota (FL); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical/Dental/Vision plans

401(k) Retirement Plan

Employee Stock Purchase Program

Vacation & Holidays

EAP

Bowling/Waterpark and other discounts

Job summary

Lucky Strike Entertainment is seeking a Supervisor to lead the floor on every shift across bowling, arcade, food and beverage, bar, and events. You will coach the team, maintain service standards, and ensure guest satisfaction from start to finish.

You will also drive sales, coordinate with events, and help manage cash, inventory, and labor. This role requires 1–2 years in hospitality, strong communication, and a flexible, hands-on leadership style.

Qualifications

• 1–2 years of hospitality or guest-facing experience.
• Ability to motivate and coach a team in a fast-paced setting.
• Strong communication to resolve guest concerns professionally.
• Floor-first work style with hands-on leadership.
• Basic awareness of labor, sales goals, and cost control.
• Able to stand and lift 25–50 lbs as needed.
• High school diploma or equivalent; flexible availability.

Responsibilities

• Lead the floor on every shift to maintain speed and guest satisfaction.
• Step into roles as needed to ensure smooth service.
• Coach hourly team members on standards and safety.
• Drive sales through guest engagement and events support.
• Maintain readiness of facilities, lanes, and operations.
• Assist with cash handling, inventory counts, and labor tracking.

Skills

Hospitality experience

Team leadership

Communication skills

Customer service oriented

Basic financial awareness

Physical stamina

Flexibility

Education

High school diploma or equivalent

Job description

Lucky Strike Entertainment is seeking a Supervisor to lead the floor on every shift across bowling, arcade, food and beverage, bar, and events. You will coach the team, maintain service standards, and ensure guest satisfaction from start to finish.

You will also drive sales, coordinate with events, and help manage cash, inventory, and labor. This role requires 1–2 years in hospitality, strong communication, and a flexible, hands-on leadership style.