Floor Operations Lead - Inventory, Merch & Service

Jetro Restaurant Depot; Chicago (IL); On-site; USD 52,000 - 75,000; Full time

Job summary

Jetro Restaurant Depot is seeking a Floor Manager to lead the Floor team, supervise inventory, and ensure optimal customer service. You will coordinate scheduling, training, and performance management while maintaining HACCP compliance and food safety standards.

The role involves supervising receiving, pricing accuracy, and daily stock rotation to prevent shrinkage. Strong leadership and communication skills are essential for success in this fast-paced retail environment.

Qualifications

• Bachelor’s degree or equivalent experience in customer service.
• Ability to read, analyze and interpret general business materials.
• Strong communication and interpersonal skills; able to present information clearly.

Responsibilities

• Supervise and work with Floor team to keep shelves stocked and labeled.
• Develop schedules and monitor performance; enforce discipline when needed.
• Train employees on responsibilities and safety procedures.
• Interview candidates and assist in hires.
• Ensure HACCP compliance through audits and inspections.
• Oversee inventory rotation and shrink control.
• Maintain accurate inventory levels and ordering to balance pricing.

Skills

Customer service

Interpersonal skills

Communication

Inventory management

Staff training

Scheduling

Education

Bachelor’s Degree

HS Diploma or GED with 4 years experience

Education/experience mix

Tools

Inventory software

Job description

Jetro Restaurant Depot is seeking a Floor Manager to lead the Floor team, supervise inventory, and ensure optimal customer service. You will coordinate scheduling, training, and performance management while maintaining HACCP compliance and food safety standards.

The role involves supervising receiving, pricing accuracy, and daily stock rotation to prevent shrinkage. Strong leadership and communication skills are essential for success in this fast-paced retail environment.