Floor Operations Lead

Jetro Restaurant Depot; City of Mount Vernon (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Jetro Restaurant Depot in Mount Vernon, NY seeks a Floor Manager to oversee receiving, stocking, labeling, and customer service on the floor. You will help maintain product flow, supervise staff, and ensure HACCP-compliant practices where applicable.

The role emphasizes leadership, scheduling, performance management and continuous improvement of floor operations to optimize service and efficiency in a high-volume environment.

Qualifications

• Bachelor’s degree or equivalent combination required.
• Strong reading, analytical and interpretive abilities.
• Excellent communication skills and the ability to present information clearly.

Responsibilities

• Provide leadership to floor staff and ensure customer service standards.
• Supervise stockers and floor supervisors to ensure shelves are stocked and priced.
• Develop schedules, monitor performance, and implement disciplinary actions as needed.

Skills

Reading & interpretation

Oral & written communication

Interpersonal skills

Customer orientation

Presentation skills

Numeracy / calculations

Computer literacy

Education

Bachelor’s degree

High School Diploma or GED with 4 years customer service

Any applicable education/experience mix

Tools

None specified

Job description

Jetro Restaurant Depot in Mount Vernon, NY seeks a Floor Manager to oversee receiving, stocking, labeling, and customer service on the floor. You will help maintain product flow, supervise staff, and ensure HACCP-compliant practices where applicable.

The role emphasizes leadership, scheduling, performance management and continuous improvement of floor operations to optimize service and efficiency in a high-volume environment.