Floor Manager - Upscale Casual Restaurant

Willow Tree Recruiting; Napa (CA); In loco; USD 75.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Life, AD&D, LTD insurance

401K matching

Descrizione del lavoro

Willow Tree Recruiting seeks a Floor Manager for an upscale casual restaurant. You will lead daily dining room operations with a strong floor presence, ensuring smooth service and exceptional guest experiences while managing reservations, VIPs, and seating strategy.

Collaborate with culinary and dining room leadership to maintain high hospitality standards; train and develop front-of-house staff; monitor service quality, cleanliness, and beverage knowledge.

Competenze

• 2+ years of management experience in a $6M+ chef-driven upscale restaurant environment.
• Strong knowledge of and passion for food, wine, and hospitality.
• Excellent leadership and communication skills with the ability to coach and develop a high-performing team.

Mansioni

• Lead daily dining room operations with a strong floor presence.
• Oversee VIPs, special occasions, reservations, and seating strategy.
• Coordinate service with culinary and dining room leadership to uphold chef-driven standards.
• Train, coach, and develop front-of-house team members.

Conoscenze

Leadership

Communication

Guest service

Hospitality

Food & beverage knowledge

Descrizione del lavoro

Floor Manager – Upscale Casual Restaurant

$75,000 - $90,000 + Bonus

Join this leading restaurant group as the Floor Manager, supporting all aspects of daily operations for an upscale, hospitality-driven restaurant offering excellent benefits, a competitive salary, and strong opportunities for career growth.

COMPANY:

• Highly respected restaurant group known for excellence, consistency, and an unwavering commitment to hospitality
• Well-established and growing culinary organization with a strong reputation for quality, mentorship, and professional development

BENEFITS & FEATURES:

• Life, AD&D, and LTD insurance
• 401K (up to 4% matching)

YOUR ROLE WITH THE COMPANY:

The Floor Manager is responsible for assisting with all operations of the restaurant. Responsibilities include:

• Lead daily dining room operations with a strong floor presence, ensuring smooth service execution, thoughtful pacing, and consistently exceptional guest experiences
• Anticipate guest needs and create warm, personalized hospitality while overseeing VIPs, special occasions, reservations, and seating strategy
• Partner closely with culinary and dining room leadership to coordinate service, maintain strong communication between teams, and uphold the standards of a chef-driven restaurant
• Train, coach, and develop front-of-house team members, fostering professionalism, teamwork, accountability, and a shared commitment to hospitality excellence
• Maintain high standards for food and beverage knowledge, presentation, cleanliness, sanitation, and overall dining room organization
• Support key operational goals including sales, labor and cost awareness, employee retention, guest satisfaction, and continuous improvement of service standards

BACKGROUND PROFILE:

• 2+ years of management experience in a $6M+ chef-driven upscale restaurant environment
• Strong knowledge of and genuine passion for food, wine, and hospitality, with a commitment to delivering thoughtful, memorable guest experiences
• Excellent leadership and communication skills, with the ability to coach, motivate, and develop a high-performing front-of-house team
• Confident, energetic, and detail-oriented floor presence, with a hands-on, people-focused approach to service and daily operations