Restaurant & Floor Manager

The Plate Agency; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid time off

Company socials & rewards

Professional career development

Education programs

Job summary

The Plate Agency seeks an experienced Floor Manager for a prominent restaurant group in Los Angeles. The role involves overseeing daily operations, ensuring exceptional guest service, managing staff, and driving profitability through effective sales and cost management.

Applicants should possess at least 1-3 years of leadership experience in high volume settings and have a passion for delivering unforgettable dining experiences. The position offers opportunities for professional growth and paid time off.

Qualifications

• 1-3+ years leadership experience in high volume environment.
• Proven ability to troubleshoot problems on different levels.
• Ensure operational excellence and high guest service.

Responsibilities

• Oversee daily operations of the restaurant.
• Drive sales & manage costs to increase profitability.
• Execute training plans for new hires and ongoing development.
• Manage staff levels and coach teams for success.
• Maintain communication standards with all stakeholders.

Skills

Leadership in high volume environments

Troubleshooting

Guest service excellence

Sales and cost management

Training and development execution

Restaurant systems and procedures

Communication standards

Accounting and budgeting

Organizational skills

Proficiency with computer programs

Tools

Restaurant POS systems

Job description

A Boutique Talent Agency For The Food And Beverage Service Industry, Hotels, Resorts, Country Clubs, Restaurants and Corporate Hospitality Groups.

Need Front Of House And Back Of House Staffing?

Let Us Take It Off Your Plate.

Job Description

One of LA's hottest restaurant groups is looking for an experienced Floor Manager to become the newest addition to the team.

The Manager will report & work directly with the venue's AGM & GM. As Manager, you are responsible for the daily operations of the business. This includes the development, planning, and implementation of standards and procedures for restaurant-level operations, as well as training and development of all venue-level staff.

If you love swanky cocktails, have prior fine-dining & high-volume restaurant management experience & are passionate about providing an unforgettable dining experience, then this is the position for you!

Qualifications

• 1-3+ years leadership experience in high volume environment.
• Must have the proven ability to troubleshoot problems big & small on an enterprise level as well as one on one with store staff.
• Ensure operational excellence and manage day-to-day business of designated venue; execute highest level of guest service.
• Drive sales & manage costs to increase profitability; manage labor cost & product cost while maximizing operational execution and efficiency.
• Execute training plans for new hire and ongoing development.
• Assist in development and execution of kitchen processes and training plan.
• Assist in development & execution of FOH systems and standard operating procedures.
• Drive service standards, guest experience and culture of excellence through hand's- on, in-person leadership of assigned venue & guest interaction.
• Oversee maintenance plan so restaurants run efficiently & look beautiful.
• Manage all exempt and non-exempt staff and maintain sufficient staffing levels; coach & develop teams for success.
• Maintain high level of communication standards with leadership, staff & guests.
• Experienced & thorough understanding of accounting & budgeting processes, including materials, direct & indirect labor & overheads.
• Excellent organizational, leadership, planning & communication skills.
• Proficiency with common computer programs, (ie: Word, Excel, etc), email & with restaurant POS systems.

Additional Information

• Paid time off
• Company socials & rewards
• Professional career development & growth opportunities
• Education programs

Job Location