Opening General Manager - Upscale Restaurant

Willow Tree Recruiting; New York (NY); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical insurance 100%

Dental insurance

Vision insurance

FSA & HSA

401k with 5% match

2 weeks vacation + 3 weeks after 2+ y

Job summary

Willow Tree Recruiting is seeking an Opening General Manager for a renowned upscale restaurant group in New York. You will oversee all restaurant operations, drive guest satisfaction, and partner with culinary leadership to ensure seamless service from kitchen to floor.

The role emphasizes strong leadership, labor and cost control, and maintaining brand standards in a fast-paced environment. Excellent benefits and solid career growth accompany this opportunity.

Qualifications

• 3+ years of experience as a General Manager in an upscale restaurant.
• Independent worker with proven management skills.
• Strong interpersonal and communication skills.
• Energetic, detail oriented, with a passion for hospitality.
• Able to adapt quickly in a fast-changing environment.

Responsibilities

• Oversee daily restaurant operations with a focus on exceptional guest experiences.
• Lead, coach, and inspire front-of-house teams to maintain high service standards.
• Coordinate with culinary leadership to ensure seamless kitchen-service harmony.
• Manage staff scheduling, shift coverage, and payroll to meet labor targets.
• Enforce health, safety, and sanitation regulations per local and state codes.
• Address guest feedback professionally to encourage repeat patronage.
• Analyze sales, labor, and customer satisfaction data to improve efficiency and profitability.
• Foster a positive, inclusive workplace culture aligned with brand values.

Job description

$90,000 - $110,000 + Bonus

Join this renowned restaurant group as the Opening General Manager, responsible for overseeing all restaurant operations, complete with excellent benefits, salary, and career growth opportunity.

COMPANY:

• Known for delivering exceptional guest experiences through creativity, attention to detail, and a commitment to excellence
• Combines innovative concepts, elevated design, and outstanding service across 3 distinct concepts
• Offers a dynamic, team-focused environment with meaningful opportunities for growth

BENEFITS & FEATURES:

• Medical insurance paid 100%
• Dental and Vision insurance
• FSA and HSA
• 401k (after 1 year, with 5% matching)
• 2 weeks of vacation, 3 weeks after 2+ years
• 7 company holidays

YOUR ROLE WITH THE COMPANY:

The General Manager is responsible for overseeing all operations of the restaurant. Primary duties and responsibilities include:

• Oversee daily operations with a strong focus on providing exceptional guest experiences
• Lead, coach, and inspire front of house team to maintain high service standards
• Collaborate with culinary leadership to ensure seamless coordination between kitchen and service teams
• Manage staff scheduling, shift coverage, and payroll compliance to meet labor cost targets
• Enforce health, safety, and sanitation regulations to ensure compliance with local and state codes
• Handle guest feedback with professionalism, resolving complaints and ensuring repeat patronage
• Analyze performance metrics such as sales reports, labor percentages, and customer satisfaction data to improve efficiency and profitability
• Foster a positive and inclusive workplace culture that aligns with the restaurant’s brand values

BACKGROUND PROFILE

• 3+ years of experience as a General Manager with an $6M+ upscale restaurant
• Must be an independent worker and possess proven management skills
• Have strong interpersonal and communication skills
• Energetic ,detail oriented, and a passion for hospitality
• Must be quick to learn, flexible, and comfortable adapting in a fast-changing environment
• Able to pivot swiftly and embrace new challenges with a learning mindset