General Manager - Upscale Restaurant

Willow Tree Recruiting; Washington (District of Columbia); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Medical insurance (100% paid)

Dental & Vision insurance

FSA/HSA

401k with 5% match

Paid vacation

Company holidays

Dining discounts

Job summary

Willow Tree Recruiting is seeking a General Manager for an upscale restaurant in Washington, DC. The role oversees all restaurant operations, delivering exceptional guest experiences, with strong leadership and culinary coordination between kitchen and service teams.

Salary ranges from $100,000 to $110,000 plus bonus, with comprehensive benefits and opportunities for career growth.

Qualifications

• Experience managing upscale or fine-dining restaurant operations.
• Strong interpersonal and communication skills.
• Independent worker with proven management ability.

Responsibilities

• Oversee daily restaurant operations and ensure exceptional guest experiences.
• Lead, coach, and inspire front-of-house team to maintain high service standards.
• Coordinate with culinary leadership for kitchen-service alignment.
• Manage staff scheduling, shift coverage, and payroll compliance.
• Enforce health, safety, and sanitation regulations per codes.
• Address guest feedback professionally to promote repeat patronage.
• Analyze sales, labor, and customer satisfaction metrics to improve profitability.
• Foster a positive, inclusive workplace aligned with brand values.

Skills

Operations management

Front of house leadership

Staff scheduling

Payroll compliance

Guest service excellence

Cost control

Job description

General Manager – Upscale Restaurant

$100,000 - $110,000 + Bonus

Join this renowned restaurant group as the General Manager, responsible for overseeing all restaurant operations, complete with excellent benefits, salary, and career growth opportunity.

COMPANY:

• Known for delivering exceptional guest experiences through creativity, attention to detail, and a commitment to excellence
• Combines innovative concepts, elevated design, and outstanding service across 3 distinct concepts

BENEFITS & FEATURES:

• Medical insurance paid 100%
• Dental and Vision insurance
• FSA and HSA
• 401k after 1 year, with 5% matching
• 2 weeks of vacation, 3 weeks after 2+ years
• 7 company holidays
• Dining discounts

YOUR ROLE WITH THE COMPANY:

The General Manager is responsible for overseeing all operations of the restaurant. Primary duties and responsibilities include:

• Oversee daily operations with a strong focus on providing exceptional guest experiences
• Lead, coach, and inspire front of house team to maintain high service standards
• Collaborate with culinary leadership to ensure seamless coordination between kitchen and service teams
• Manage staff scheduling, shift coverage, and payroll compliance to meet labor cost targets
• Enforce health, safety, and sanitation regulations to ensure compliance with local and state codes
• Handle guest feedback with professionalism, resolving complaints and ensuring repeat patronage
• Analyze performance metrics such as sales reports, labor percentages, and customer satisfaction data to improve efficiency and profitability
• Foster a positive and inclusive workplace culture that aligns with the restaurant’s brand values

BACKGROUND PROFILE:

• 2+ years of experience as a General Manager with a $4M+ upscale or fine dining restaurant
• Must be an independent worker and possess proven management skills
• Have strong interpersonal and communication skills
• Energetic, detail oriented, and a passion for hospitality
• Must be quick to learn, flexible, and comfortable adapting in a fast-changing environment
• Able to pivot swiftly and embrace new challenges with a learning mindset

EOE – EQUAL OPPORTUNITY EMPLOYER