General Manager - Upscale Restaurant

Willow Tree Recruiting; New York (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical insurance paid 100%

Dental and Vision insurance

FSA and HSA

401k (with matching after 1 year)

2 weeks of vacation, 3 after 2+ years

7 company holidays

Job summary

A leading restaurant group is seeking a General Manager to oversee all operations and enhance guest experiences. The ideal candidate will have over 2 years of management experience in an upscale dining atmosphere. This role emphasizes team leadership, compliance with safety regulations, and driving efficiency through performance metrics. The position also offers 100% medical insurance, 401k matching, vacation time, and an opportunity for career development in a dynamic environment.

Qualifications

• 2+ years of experience as a General Manager in an upscale or fine dining restaurant.
• Must possess proven management skills and be an independent worker.
• Strong interpersonal and communication skills are essential.

Responsibilities

• Oversee daily operations with a focus on guest experiences.
• Lead and inspire the front of house team to maintain high service standards.
• Manage staff scheduling and payroll compliance effectively.
• Ensure compliance with health, safety, and sanitation regulations.
• Handle guest feedback professionally to assure repeat patronage.
• Analyze performance metrics to improve efficiency and profitability.
• Foster a positive and inclusive workplace culture.

Skills

Proven management skills

Strong interpersonal skills

Excellent communication skills

Energetic and detail-oriented

Flexibility in adapting to change

Passion for hospitality

Job description

Join this renowned restaurant group as the General Manager, responsible for overseeing all restaurant operations, complete with excellent benefits, salary, and career growth opportunity.

COMPANY

• Known for delivering exceptional guest experiences through creativity, attention to detail, and a commitment to excellence
• Combines innovative concepts, elevated design, and outstanding service across 3 distinct concepts
• Offers a dynamic, team-focused environment with meaningful opportunities for growth

BENEFITS & FEATURES

• Medical insurance paid 100%
• Dental and Vision insurance
• FSA and HSA
• 401k (after 1 year, with 5% matching)
• 2 weeks of vacation, 3 weeks after 2+ years
• 7 company holidays

YOUR ROLE WITH THE COMPANY

The General Manager is responsible for overseeing all operations of the restaurant. Primary duties and responsibilities include:

• Oversee daily operations with a strong focus on providing exceptional guest experiences
• Lead, coach, and inspire front of house team to maintain high service standards
• Collaborate with culinary leadership to ensure seamless coordination between kitchen and service teams
• Manage staff scheduling, shift coverage, and payroll compliance to meet labor cost targets
• Enforce health, safety, and sanitation regulations to ensure compliance with local and state codes
• Handle guest feedback with professionalism, resolving complaints and ensuring repeat patronage
• Analyze performance metrics such as sales reports, labor percentages, and customer satisfaction data to improve efficiency and profitability
• Foster a positive and inclusive workplace culture that aligns with the restaurant’s brand values

BACKGROUND PROFILE

• 2+ years of experience as a General Manager with an $6-8M+ upscale or fine dining restaurant
• Must be an independent worker and possess proven management skills
• Have strong interpersonal and communication skills
• Energetic ,detail oriented, and a passion for hospitality
• Must be quick to learn, flexible, and comfortable adapting in a fast-changing environment
• Able to pivot swiftly and embrace new challenges with a learning mindset