Floor Manager

SelaV Hotel; New York (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Growth opportunities

Paid time off

Brooklyn team

Job summary

Sela V Hotel in Brooklyn is opening a fine-dining restaurant and seeks a Restaurant Manager to lead all front-of-house operations and build a strong team from day one. The Floor Manager will oversee dining-room service, ensure exceptional guest experiences, and collaborate with culinary and beverage teams to uphold our standards of excellence.

The ideal candidate has 3+ years in fine dining, strong leadership, and a passion for hospitality.

Qualifications

• 3+ years of experience in fine dining, upscale dining, or luxury hospitality.
• Previous supervisory or management experience in a high-volume restaurant.
• Strong understanding of refined dining-room service and hospitality standards.
• Excellent communication, organization, and leadership skills.
• Strong food, wine, and beverage knowledge.
• A genuine passion for hospitality and creating memorable guest experiences.
• Ability to make sound decisions and remain composed during busy services.
• Professional presence with exceptional attention to detail.
• Ability to work evenings, weekends, and holidays as required.
• NYC restaurant experience is a plus.

Responsibilities

• Lead and oversee front-of-house operations during service.
• Ensure consistently exceptional, attentive, and polished guest experiences.
• Manage service flow, table pacing, reservations, and communication between the dining room, kitchen, and bar.
• Lead daily pre-shift meetings and communicate menu, wine, service, and operational updates.
• Coach and develop servers, runners, hosts, bartenders, and support staff.
• Maintain high standards of service, professionalism, cleanliness, and presentation.
• Anticipate guest needs and ensure thoughtful, personalized hospitality.
• Address guest questions, concerns, and service recovery situations with professionalism and discretion.
• Work closely with the culinary and beverage teams to ensure seamless execution.
• Maintain strong knowledge of food, wine, cocktails, and the restaurant's philosophy.
• Assist with opening and closing procedures, side work, cash handling, and daily operational responsibilities.
• Monitor staffing levels and assist management with scheduling and team organization.
• Uphold all restaurant policies, health and safety standards, and NYC regulations.
• Lead by example and contribute to a positive, respectful, and collaborative workplace culture.

Skills

Fine dining experience

Supervisory experience

Hospitality standards

Communication

Leadership

Attention to detail

Evenings/weekends availability

Job description

Sela V Hotel is opening a new restaurant in Brooklyn, led by a top chef bringing together the flavors of the Middle East, the Balkans, and North Africa. We're looking for a Restaurant Manager to lead all front-of-house operations and build the team from opening day.

We are seeking an experienced and hospitality-driven Floor Manager to join our fine-dining restaurant in Brooklyn.

The Floor Manager is a key member of our leadership team, responsible for overseeing the dining-room experience and ensuring that every service reflects our standards of excellence. The ideal candidate is an accomplished hospitality professional who understands the nuances of fine dining, leads with confidence and warmth, and takes pride in developing a strong service team.

This is an opportunity for someone who is passionate about exceptional food, beverage, service, and genuine hospitality to become an integral part of a dynamic Brooklyn restaurant.

Responsibilities

• Lead and oversee front-of-house operations during service.

• Ensure consistently exceptional, attentive, and polished guest experiences.

• Manage service flow, table pacing, reservations, and communication between the dining room, kitchen, and bar.

• Lead daily pre-shift meetings and communicate menu, wine, service, and operational updates.

• Coach and develop servers, runners, hosts, bartenders, and support staff.

• Maintain high standards of service, professionalism, cleanliness, and presentation.

• Anticipate guest needs and ensure thoughtful, personalized hospitality.

• Address guest questions, concerns, and service recovery situations with professionalism and discretion.

• Work closely with the culinary and beverage teams to ensure seamless execution.

• Maintain strong knowledge of food, wine, cocktails, and the restaurant's philosophy.

• Assist with opening and closing procedures, side work, cash handling, and daily operational responsibilities.

• Monitor staffing levels and assist management with scheduling and team organization.

• Uphold all restaurant policies, health and safety standards, and NYC regulations.

• Lead by example and contribute to a positive, respectful, and collaborative workplace culture.

Qualifications

• 3+ years of experience in fine dining, upscale dining, or luxury hospitality.

• Previous supervisory or management experience in a high-volume restaurant.

• Strong understanding of refined dining-room service and hospitality standards.

• Excellent communication, organization, and leadership skills.

• Strong food, wine, and beverage knowledge.

• A genuine passion for hospitality and creating memorable guest experiences.

• Ability to make sound decisions and remain composed during busy services.

• Professional presence with exceptional attention to detail.

• Ability to work evenings, weekends, and holidays as required.

• NYC restaurant experience is a plus.

What We Offer

• Competitive compensation based on experience.

• Opportunity to grow within an ambitious fine-dining operation

• Paid time off

• A professional and collaborative work environment.

• The opportunity to work alongside a talented culinary and hospitality team in Brooklyn.

The Ideal Candidate

We are looking for someone who understands that fine dining is about more than technical service. It is about creating an atmosphere where guests feel genuinely welcomed, cared for, and remembered.

You are confident without being overbearing, detail-oriented without losing sight of the bigger picture, and passionate about developing the people around you. You know how to lead a room, read a guest, support your team, and maintain composure when service gets busy.

If you are an experienced hospitality professional who takes pride in exceptional service and wants to be part of a thoughtful, ambitious Brooklyn restaurant, we would love to meet you.