Front of House Manager

Mrs Pearl; New York (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

Mrs Pearl, a high-volume restaurant and cocktail bar in Lower Manhattan, is seeking an experienced Front of House Manager who blends genuine hospitality with strong leadership and operational discipline.

This role requires running the floor, developing a strong team, and making sound decisions in fast-paced service, while growing with the company and contributing to guest experience.

Qualifications

• 2–3+ years of restaurant management in high-volume settings.
• Proven ability to lead, motivate and hold a team accountable.
• Strong labor, scheduling and cost-control knowledge.
• Excellent judgment and decisive decision-making.
• Strong communication, organization and problem-solving.
• Willingness to work evenings, weekends and holidays.

Responsibilities

• Lead the FOH team with confidence, consistency and accountability.
• Take ownership of the restaurant and make strong, independent decisions while leading a shift.
• Be highly present on the floor, setting the pace and standard for service and hospitality.
• Coach, train and develop team members while building a positive, high-performing culture.
• Actively manage labor, including scheduling, staffing levels, overtime and productivity.
• Adjust staffing and floor deployment in real time based on sales and business volume.
• Maintain high standards for service, cleanliness, presentation and overall guest experience.
• Handle guest concerns thoughtfully and professionally.
• Work closely with the GM, ownership, kitchen and bar leadership.
• Participate in hiring, training and performance management.
• Understand how daily operational decisions impact costs and profitability.
• Identify problems, find solutions and follow through.

Skills

Leadership

Team motivation

Labor management

Scheduling

Cost controls

Hospitality

Calm under pressure

Job description

Front of House Manager

Full-Time | Lower Manhattan | Private Listing

We’re an established, high-volume restaurant and cocktail bar in Lower Manhattan looking for an experienced Front of House Manager who combines genuine hospitality with strong leadership and operational discipline.

This is a key leadership position for someone who can confidently run the floor, develop a strong team, manage labor intelligently, and make sound decisions in a fast-paced environment.

We’re also looking beyond the next hire. We want someone who wants to grow with us, have a voice in the business, and find a place they can truly call home.

What You’ll Do

• Lead the FOH team with confidence, consistency and accountability
• Take ownership of the restaurant and make strong, independent decisions while leading a shift
• Be highly present on the floor, setting the pace and standard for service and hospitality
• Coach, train and develop team members while building a positive, high-performing culture
• Actively manage labor , including scheduling, staffing levels, overtime and productivity
• Adjust staffing and floor deployment in real time based on sales and business volume
• Maintain high standards for service, cleanliness, presentation and overall guest experience
• Handle guest concerns thoughtfully and professionally
• Work closely with the GM, ownership, kitchen and bar leadership
• Participate in hiring, training and performance management
• Understand how daily operational decisions impact costs and profitability
• Identify problems, find solutions and follow through

What We’re Looking For

• 2–3+ years of restaurant management experience , preferably in a high-volume, full-service environment
• Proven ability to lead, motivate and hold a team accountable
• Strong working knowledge of labor management, scheduling and cost controls
• Excellent judgment and confident decision-making skills
• Strong communication, organization and problem-solving skills
• Ability to remain calm and decisive during high-volume service
• A genuine passion for hospitality and taking care of people
• Full availability to work evenings, weekends and holidays is required

A Place to Grow

We’re not looking for someone who simply wants their next management job. We want someone who wants to build something, develop a team, take on greater responsibility and grow alongside the company.

If you’re looking for a restaurant you can invest yourself in — a place you can be proud of and eventually call home — we’d love to meet you.