General Manager | Exciting, Growing Mediterranean Concept | NYC

One Haus; New York (NY); On-site; USD 180,000 - 300,000; Full time

Job summary

One Haus in New York is seeking a General Manager to build a luxury dining operation from the ground up, guiding pre-opening planning, recruitment, training, systems, and launch.

You will partner with ownership and cross-functional teams to define culture, standards, and guest experience while driving GOP and developing a high-performing leadership team in a flagship concept.

Qualifications

• Proven GM or F&B director experience in luxury hospitality.
• Experience leading openings from construction to launch.
• Strong financial acumen and capex/opex oversight.

Responsibilities

• Lead pre-opening budgets, staffing, and SOP development.
• Oversee build-out, vendor contracts, and timelines.
• Manage day-to-day operations with full P&L responsibility.
• Drive revenue growth and guest satisfaction to brand standards.

Skills

Executive leadership

P&L management

Financial forecasting

Brand standards

Staff development

Communication

Education

Bachelor's degree in Hospitality or related field

Tools

MS Office

POS systems

SOPs

Job description

We are opening an exciting new luxury dining concept in New York and are seeking a General Manager to build the operation from the ground up. You will lead the restaurant through every phase of pre-opening—from operational planning and recruitment to training, systems implementation, and launch—before transitioning into full operational leadership. Working closely with ownership and cross-functional partners, you will establish the culture, standards, and guest experience that define the concept while driving financial performance and developing a high-performing team. This is a hands-on leadership opportunity for an experienced operator who thrives in openings and is looking to leave a lasting mark on a flagship restaurant.

Desired Qualifications

• Proven experience as a General Manager or F&B Director within luxury hospitality and high-end restaurant or lifestyle dining environments, preferably within internationally recognized global brands.
• Extensive experience leading restaurant openings from construction through pre-opening and successful launch, including budget development, project coordination, SOP creation, and operational planning.
• Strong financial acumen with full responsibility for budgets, P&L, forecasting, CAPEX and OPEX management, and pre-opening financial control.
• Executive-level leadership experience managing large-scale restaurant operations with both front-of-house and back-of-house teams.
• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
• Strong understanding of US regulatory requirements including health and safety, labor laws, licensing, and compliance in a major metropolitan market such as New York City.
• Demonstrated ability to build, lead, and retain high-performing teams with a strong focus on culture, training, and long-term development.
• Strong communication skills in English; additional languages are an advantage.
• Strong creativity in luxury dining, lifestyle hospitality, guest experience design, and food and beverage programming.
• Proficiency in MS Office, POS systems, and restaurant management platforms.

Skills and Abilities

• Strong executive presence with the ability to lead diverse, high-performing teams in a high-energy environment.
• Ability to manage complex multi-outlet restaurant operations while maintaining a vibrant and consistent guest experience.
• Strong decision-making, problem-solving, and conflict resolution skills under pressure.
• Proven ability to drive revenue growth, manage costs, and deliver strong financial performance.
• Strong project management capability including budgeting, vendor coordination, contract review, construction oversight, and site coordination.
• Excellent organizational skills with strong execution discipline.
• Ability to develop, coach, and inspire teams at all levels.
• Strong communication skills with the ability to engage ownership, designers, contractors, and senior stakeholders.
• Passion for lifestyle hospitality, guest experience, and creating memorable dining moments.
• Strong understanding of current US hospitality and New York dining trends.
• Ability to thrive in a fast-paced, high-energy New York environment.
• High standards of professionalism, presentation, and integrity.
• Strong collaboration skills across ownership, operations, and creative teams.

Key Targets

• Achieve monthly and annual revenue, operating profit (GOP), and overall profitability targets.
• Maintain exceptional guest satisfaction aligned with the concept's brand standards.
• Deliver successful pre-opening timelines, budgets, and project milestones.
• Ensure financial discipline and cost control across pre-opening and post-opening phases.
• Build a strong team culture with high engagement, retention, and leadership development.
• Ensure full compliance with SOPs, health and safety standards, and US regulatory requirements.
• Establish strong brand presence in the New York market, driving demand, reservations, and visibility.
• Maintain world-class restaurant presentation, energy, and operational readiness at all times.
• Successfully execute soft opening and grand opening, reflecting the concept's lifestyle identity.

General Duties, Tasks, and Responsibilities

• Lead the restaurant journey from construction through pre-opening and full operational launch.
• Develop pre-opening budgets, operational plans, and strategic frameworks aligned with brand direction.
• Oversee development and implementation of SOPs, service standards, and training programs.
• Coordinate closely with contractors, architects, designers, ownership, and stakeholders to ensure brand alignment.
• Monitor construction progress and ensure operational requirements are achieved throughout development.
• Manage all pre-opening activities including recruitment, staffing structure, onboarding, and leadership setup.
• Lead pre-opening operational and financial readiness meetings.
• Oversee procurement, vendor selection, and contract negotiations for operational readiness.
• Execute soft opening and grand opening strategy, ensuring seamless guest experience and brand delivery.
• Monitor financial projections across construction, pre-opening, and launch phases.

Post Opening – Operations & Financial Management

• Oversee day-to-day restaurant operations, ensuring exceptional guest experience and energy-driven service.
• Full P&L responsibility including budgeting, forecasting, cost control, and financial reporting.
• Conduct monthly operational and financial reviews with department heads.
• Ensure compliance with all SOPs, internal policies, and US regulatory requirements.
• Oversee restaurant presentation, maintenance standards, inventory, security, and procurement compliance.
• Lead weekly operational meetings and performance tracking.

Sales, Marketing & Business Development

• Develop and execute sales strategies aligned with the concept's brand positioning.
• Drive guest engagement and team participation in revenue-generating initiatives.
• Analyze performance data to optimize revenue, demand, and profitability.
• Collaborate with marketing teams to strengthen brand visibility and desirability in the New York market.
• Maintain strong floor presence to drive energy, service standards, and guest engagement.
• Recruit, train, and develop high-performing restaurant teams and leaders.
• Conduct performance reviews, coaching, and succession planning.
• Manage guest feedback with speed and care, ensuring service excellence at all times.
• Create an internal culture that brings to life the concept's lifestyle of vibrant energy, timeless elegance, and exceptional hospitality.

Other Responsibilities

• Maintain active presence across the restaurant, vendors, and project sites to support operational and pre-opening execution.
• Work a flexible schedule aligned with a high-energy luxury dining environment, including evenings, weekends, holidays, and peak service periods.
• Support all areas of the business as required to ensure operational excellence, guest satisfaction, and brand consistency.