Fine-Dining Floor Manager: Lead Hospitality Experience

SelaV Hotel; New York (NY); Presencial; USD 70 000 - 100 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive compensation

Growth opportunities

Paid time off

Brooklyn team

Resumo da oferta

Sela V Hotel in Brooklyn is opening a fine-dining restaurant and seeks a Restaurant Manager to lead all front-of-house operations and build a strong team from day one. The Floor Manager will oversee dining-room service, ensure exceptional guest experiences, and collaborate with culinary and beverage teams to uphold our standards of excellence.

The ideal candidate has 3+ years in fine dining, strong leadership, and a passion for hospitality.

Qualificações

• 3+ years of experience in fine dining, upscale dining, or luxury hospitality.
• Previous supervisory or management experience in a high-volume restaurant.
• Strong understanding of refined dining-room service and hospitality standards.
• Excellent communication, organization, and leadership skills.
• Strong food, wine, and beverage knowledge.
• A genuine passion for hospitality and creating memorable guest experiences.
• Ability to make sound decisions and remain composed during busy services.
• Professional presence with exceptional attention to detail.
• Ability to work evenings, weekends, and holidays as required.
• NYC restaurant experience is a plus.

Responsabilidades

• Lead and oversee front-of-house operations during service.
• Ensure consistently exceptional, attentive, and polished guest experiences.
• Manage service flow, table pacing, reservations, and communication between the dining room, kitchen, and bar.
• Lead daily pre-shift meetings and communicate menu, wine, service, and operational updates.
• Coach and develop servers, runners, hosts, bartenders, and support staff.
• Maintain high standards of service, professionalism, cleanliness, and presentation.
• Anticipate guest needs and ensure thoughtful, personalized hospitality.
• Address guest questions, concerns, and service recovery situations with professionalism and discretion.
• Work closely with the culinary and beverage teams to ensure seamless execution.
• Maintain strong knowledge of food, wine, cocktails, and the restaurant's philosophy.
• Assist with opening and closing procedures, side work, cash handling, and daily operational responsibilities.
• Monitor staffing levels and assist management with scheduling and team organization.
• Uphold all restaurant policies, health and safety standards, and NYC regulations.
• Lead by example and contribute to a positive, respectful, and collaborative workplace culture.

Conhecimentos

Fine dining experience

Supervisory experience

Hospitality standards

Communication

Leadership

Attention to detail

Evenings/weekends availability

Descrição da oferta de emprego

Sela V Hotel in Brooklyn is opening a fine-dining restaurant and seeks a Restaurant Manager to lead all front-of-house operations and build a strong team from day one. The Floor Manager will oversee dining-room service, ensure exceptional guest experiences, and collaborate with culinary and beverage teams to uphold our standards of excellence.

The ideal candidate has 3+ years in fine dining, strong leadership, and a passion for hospitality.