Floor Leader — Skincare & Sales Coach (Full-Time)

Lush Fresh Handmade Cosmetics North America; New Orleans (LA); Vor Ort; USD 19.000 - 27.000; Vollzeit

Zusammenfassung

Lush Fresh Handmade Cosmetics North America is seeking a Full Time Floor Leader to support the Store Management Team across all store operations. On the shop floor, you will lead a team of sales associates to achieve and exceed goals while delivering a world-class customer experience.

You will coach, train, and motivate staff, manage cash handling and opening/closing procedures, and uphold Lush's values in every interaction.

Qualifikationen

• Minimum 1 year of experience in customer service and sales.
• Cash handling and opening/closing procedures experience.
• Supervisory experience involving coaching, feedback, and training.
• Problem-solving in day-to-day customer service operations.
• Experience in a fast-paced team environment.
• Knowledge and passion for skincare, natural beauty, and ethical business.
• Flexible schedule including evenings, weekends, and holidays.

Aufgaben

• Drive sales and improve customer experience using sales data to coach the team and optimize shop floor layout.
• Lead and inspire Sales Ambassadors on the shop floor to reach and surpass goals.
• Educate customers on Lush brand values and ethical commitments and engage with the community to drive traffic.
• Increase product knowledge and provide informed recommendations to customers.

Kenntnisse

Customer service

Sales

Cash handling

Supervisory experience

Problem-solving

Team-oriented

Skincare knowledge

Flexible schedule

Jobbeschreibung

Lush Fresh Handmade Cosmetics North America is seeking a Full Time Floor Leader to support the Store Management Team across all store operations. On the shop floor, you will lead a team of sales associates to achieve and exceed goals while delivering a world-class customer experience.

You will coach, train, and motivate staff, manage cash handling and opening/closing procedures, and uphold Lush's values in every interaction.