Floor Leader: Sales & Customer Experience Coach

Internal Job Board; New Orleans (LA); On-site; USD 19,000 - 27,000; Full time

Job summary

Lush Cosmetics North America in New Orleans is seeking a Full Time Floor Leader at Lakeside Shopping Center to drive sales, coach staff and ensure outstanding customer experiences on the shop floor.

You will lead a team of Sales Ambassadors, manage cash handling, opening/closing, and uphold brand values. Flexible schedule including evenings, weekends, and holidays. Pay rate is $16.50 per hour.

Qualifications

• Minimum 1 year of experience in customer service and sales.
• Cash handling and opening/closing procedures experience.
• Supervisory experience involving coaching, feedback, and training.
• Problem-solving in day-to-day operations.
• Flexible schedule including evenings, weekends, holidays.

Responsibilities

• Drive sales by coaching the sales team and adjusting shop floor structure to meet goals.
• Deliver world-class customer experience on the shop floor and demonstrate product knowledge.
• Educate customers on Lush brand values and ethical practices in-store and at events.
• Lead by example in training Sales Ambassadors and peers to improve performance.

Skills

customer service

sales

cash handling

supervisory experience

team leadership

problem solving

DEIB awareness

Job description

Lush Cosmetics North America in New Orleans is seeking a Full Time Floor Leader at Lakeside Shopping Center to drive sales, coach staff and ensure outstanding customer experiences on the shop floor.

You will lead a team of Sales Ambassadors, manage cash handling, opening/closing, and uphold brand values. Flexible schedule including evenings, weekends, and holidays. Pay rate is $16.50 per hour.