Full-Time Floor Leader: Drive Sales & Customer Experience

Lush Fresh Handmade Cosmetics North America; New Orleans (LA); On-site; USD 19,000 - 27,000; Full time

Job summary

Lush Fresh Handmade Cosmetics North America in New Orleans is seeking a Floor Leader to guide the sales floor and support the Store Management Team in delivering exceptional customer experiences.

You'll coach a team of sales associates, drive daily sales, and ensure brand standards while upholding DEIB and ethical practices. This full-time role targets energetic, customer-focused leaders committed to skincare education.

Qualifications

• 1 year of customer service and sales experience.
• Cash handling and opening/closing procedures.
• Supervisory experience coaching and training.
• Interest in skincare and ethical business.
• Flexible schedule including evenings, weekends, holidays.

Responsibilities

• Drive Sales: coach the sales team using StoreForce data and adjust floor setup to hit goals.
• Customer Experience: deliver a world-class experience on the shop floor and demonstrate products.
• Building the Brand: educate customers on Lush values and ethical practices in store and events.
• Product Passion: deepen product knowledge and recommend solutions for needs.

Skills

Customer service

Sales

Cash handling

Supervisory coaching

Training

Problem solving

Team leadership

DEIB awareness

Job description

Lush Fresh Handmade Cosmetics North America in New Orleans is seeking a Floor Leader to guide the sales floor and support the Store Management Team in delivering exceptional customer experiences.

You'll coach a team of sales associates, drive daily sales, and ensure brand standards while upholding DEIB and ethical practices. This full-time role targets energetic, customer-focused leaders committed to skincare education.