Floor Leader — Drive Sales & Team Excellence

Lush; New Orleans (LA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Hourly pay

Job summary

Lush is seeking a Full Time Floor Leader for Lakeside Shopping Center in New Orleans, LA. You will lead a team on the shop floor, coach staff using performance data, and drive a superior customer experience while upholding our skincare-focused values.

Responsibilities include sales coaching, product demonstrations, and promoting our ethical brand. The role requires flexibility for evenings, weekends, and holidays, with a pay rate of $16.50 per hour.

Qualifications

• Minimum 1 year of experience in customer service and sales.
• Cash handling and opening/closing procedures.
• Supervisory experience involving coaching, feedback, and training.
• Problem-solving issues related to customer service in day-to-day operations.
• Fast-paced team environment.
• Knowledge and passion for skincare, natural beauty, and ethical business.
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays.

Responsibilities

• Driving Sales: coach the sales team using dashboard results and adjust floor structure to meet goals.
• Customer Experience: deliver world-class service and product demonstrations.
• Building the Brand: educate customers on Lush values and ethical practices.
• Product Passion: deepen product knowledge and make informed recommendations.

Skills

Customer service

Sales

Supervisory experience

Problem-solving

Skincare knowledge

Flexible schedule

Job description

Lush is seeking a Full Time Floor Leader for Lakeside Shopping Center in New Orleans, LA. You will lead a team on the shop floor, coach staff using performance data, and drive a superior customer experience while upholding our skincare-focused values.

Responsibilities include sales coaching, product demonstrations, and promoting our ethical brand. The role requires flexibility for evenings, weekends, and holidays, with a pay rate of $16.50 per hour.