Floor Leader, Retail & Customer Experience

Skechers USA Ltd.; Santa Barbara (CA); Hybrid; USD 25,000 - 28,000; Part time

Benefits offered by this job

Flexible schedules

Employee discounts

On-the-job training

Career advancement

Job summary

Skechers USA Ltd. in Santa Barbara, CA, is seeking a part-time Retail Key Holder to support store operations and mentor the team to deliver outstanding customer service.

This entry-level leadership role covers opening/closing duties, loss prevention, and daily routines, with a focus on achieving sales goals and maintaining Skechers' premium shopping environment. The role offers on-the-job training and pathways to Retail Management progress.

Qualifications

• High school diploma or equivalent preferred.
• Previous experience as a Key Holder or Shift Leader in retail, restaurant, or hospitality is preferred but not required.
• Strong communication and interpersonal skills.

Responsibilities

• Customer Service Management: Engage with customers to provide expert product advice and ensure a great experience.
• Retail Leadership: Oversee daily operations, including opening/closing procedures and security.
• Team Leadership: Mentor and support team members in entry-level retail tasks.
• Sales and Goals: Contribute to store and individual sales targets using effective selling techniques.
• Store Operations: Restock products, execute merchandising plans, and maintain a clean store environment.
• Problem solving: Address in-store challenges promptly to ensure a smooth experience.

Skills

Sales skills

Customer service

Team leadership

Problem solving

Communication

Education

High school diploma

Job description

Skechers USA Ltd. in Santa Barbara, CA, is seeking a part-time Retail Key Holder to support store operations and mentor the team to deliver outstanding customer service.

This entry-level leadership role covers opening/closing duties, loss prevention, and daily routines, with a focus on achieving sales goals and maintaining Skechers' premium shopping environment. The role offers on-the-job training and pathways to Retail Management progress.