Floor Leader: Retail Leadership & Customer Experience

Skechers; San Juan (PR); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Skechers discounts

Flexible schedules

On-the-job training

Career advancement

Additional benefits

Job summary

Skechers is seeking a Key Holder to help lead daily store operations and mentor a team delivering exceptional customer service. In this entry-level management role, you’ll oversee opening and closing procedures, support sales goals, and maintain Skechers’ premium shopping environment.

Join a global lifestyle brand known for comfort technology and strong discounts, with room to grow into retail management roles and full-time opportunities as you develop leadership and customer service skills.

Qualifications

• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.
• Must be at least 18 years of age at time of application.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Skills

Sales skills

Communication

Age 18+

Problem solving

Organization

Mentoring

Education

High school diploma or equivalent

Job description

Skechers is seeking a Key Holder to help lead daily store operations and mentor a team delivering exceptional customer service. In this entry-level management role, you’ll oversee opening and closing procedures, support sales goals, and maintain Skechers’ premium shopping environment.

Join a global lifestyle brand known for comfort technology and strong discounts, with room to grow into retail management roles and full-time opportunities as you develop leadership and customer service skills.