Floor Leader - Elevate Sales & Service (Part-Time, Flexible)

Lush Fresh Handmade Cosmetics North America; Winston-Salem (NC); Sur place; USD 19 000 - 27 000; Temps partiel

Résumé du poste

Lush Fresh Handmade Cosmetics North America is seeking a Part Time Floor Leader in Winston-Salem to support the Store Management Team across sales, opening/closing, and training. You’ll spend your days on the shop floor guiding a team of sales associates and ensuring an exceptional customer experience.

The role emphasizes product knowledge, brand values like ethical sourcing, and driving store performance through coaching and merchandising.

Qualifications

• 1+ year experience in customer service and sales.
• Experience with cash handling and opening/closing procedures.
• Supervisory experience involving coaching, feedback, and training.
• Ability to solve day-to-day customer service issues in a fast-paced environment.
• Flexible schedule including evenings, weekends, and holidays.

Responsabilités

• Drive sales by coaching the team and adjusting shop floor structure to meet goals.
• Lead on-floor customer experiences, including product demonstrations and consultations.
• Educate customers on Lush brand values and product ethics in-store and at events.
• Expand product knowledge to provide informed recommendations and excellent service.

Connaissances

Customer service

Sales

Cash handling

Supervisory

Problem solving

Team leadership

Description du poste

Lush Fresh Handmade Cosmetics North America is seeking a Part Time Floor Leader in Winston-Salem to support the Store Management Team across sales, opening/closing, and training. You’ll spend your days on the shop floor guiding a team of sales associates and ensuring an exceptional customer experience.

The role emphasizes product knowledge, brand values like ethical sourcing, and driving store performance through coaching and merchandising.